As a HubSpot admin involved in leadership, sales, and some marketing, the current setup/definition for annual revenue at the company and contact levels is not useful for me or my teams. We need the annual revenue field at the contact level to reflec read more
This is exactly the solution I needed to address this issue, and I plan to implement it right away. I’m hopeful it will work perfectly. Thank you for...read more
We have two brands that are serviced by the same team of support agents. Each brand has a distinct presence and identity to a seperate client base. Each brand has their own domian and support email address, for example support@traditionalp read more
Thanks for the insight @Ben_M !
@SWilsonA4u I’d add one more recommendation to simplify things while keeping each brand’s identity intact:
...read more
Hi all! It's not uncommon for team members to assign tasks to or @ mention one another. In some instances, some users are on vacation/out of office and it is not evident to the assigner or @ - mentioner. This causes delays in responses or missed de read more
Hi @MHennessey , I hope that you are well! Thank you for your suggestion! I’ve noticed a similar idea already present in our Ideas Forum: OOO O...read more
Our Conversation Inbox is set up so that it assigns conversations to specific teams and users rather than the contact owner. We have three users, and it is randomly assigning conversations to the three users. However, we would like to assign all of read more
I'm also new to HubSpot and already have found a fatal bug (not a good sign): Set up a support e-mail channel: The fatal bug is that the e-mail header from-field on outgoing replies doesn't get populated with the configured e-mail read more
Hi, I have the same problem in France. I set up everything to send e-mail through candidat@tayi.fr . My e-mail are sent properly. When someone tries...read more
Hi,
Im desperate.
After I connected a Gmail account my shared inbox started to create more than 100000 conversations based on the old emails at email account.
It only created some of them, not all the 400000 emails at the account.
I closed read more
If managing accounts becomes too overwhelming, sometimes it’s worth looking into services that specialize in things like bulk email setups or verifie...read more
I have set up a team email like sales@company.com through Office 365. Unfortunately I can't customize the "from" field, which means, no matter who sends an email through the conversation inbox it always shows the company name. Looking at the Hu read more
Hello, @YAydin thank you for posting in our Community! I was able to find a similar idea here with more details. You can also set up an alias acc...read more
Hey, is there any way I can customize the "from" word to my own, native language? I changed account language in general settings, but when I sent test email I was still getting Name + Surname + "from" + company name.
This is kind of several questions in one, but I'll start with the main one. We operate on Google Workspace, so I have my Google calendar integrated with Hubspot. When someone creates a meeting using my meeting link (just testing myself so far), it a read more
@MWeis , the solution did end up being in Google Workspace settings. Here's the help document I found on it: https://support.google.com/a/answer/98...read more
I'm trying to update my email signature and it won't update. Have tried different browsers, an incognito browser, different laptop and I'm still getting the old signature. Looks ok in the preview but just not overwriting the old one when I send an e read more
Hello @CliffordRosen ,
Could you share more details, please? Where exactly are you updating your signature, where are you sending the emails? ...read more