Hi, Im desperate. After I connected a Gmail account my shared inbox started to create more than 100000 conversations based on the old emails at email account. It only created some of them, not all the 400000 emails at the account. I closed read more

Good morning! My staff was hopeful to use the "Connect your inbox" functionality offered by Hubspot. This component can be connected by clicking "Connect personal email" on Settings > General at the Email tab. Our email is hosted by Googl read more

I have set up a team email like sales@company.com through Office 365. Unfortunately I can't customize the "from" field, which means, no matter who sends an email through the conversation inbox it always shows the company name. Looking at the Hu read more

So for example, I have blocked the email noreply@hubspot.com form being logged. But email from that address is still going to the spam folder. Have I missunderstood what Blocked from logging means? How do I prevent any email from a certain add read more

Unable to update the email in my account. The system shows that the email is "still pending verification on an already existing HubSpot Account" even though that account doesnt exist.

I am trying to connect a conversations inbox to allow emails to be filtered into one place. We attempted to connect my email multiple times and the system seems to have given confirmation but upon testing the inbox automatically disconnects within read more

Hello team, We connected our group mails to Hubspots to receive and response customer request to manage them with platform. Despite several tests incoming mails did't drop down Hubspots. Please check and advise Arf Financial GmbH 25956338 read more

Hi There, My business's super admin has not been getting Hubspot emails and hasn't logged in in awhile. Because of this, she cannot reactivate her account, reset her password, or access anything. We realized when chatting with the Hubspot team t read more

Hi! Our team has been using Hubspot for awhile and it seems that my account has some issues. I used to be able to see all correspondence to and from contacts in the pages linked to a certain customer, company or deal and my colleagues still can. read more

I've been using Hubspot for months with no issue but this morning I noticed I couldn't send any emails as my account had been disconnected. I followed the instructions to reconnect and it worked for a few mins but quickly disconnected again. I a read more

Hello .... The person assigned as SuperAdmin for account no longer works for our company and do not have access to his email anymore. I need to revoke his access and I am unable to do anything as I do not have his log-in password and am not myself read more

After I changed my password for my personal email, my account was blocked due to multiple failed logins. My IP was then unblocked, and ever since I have problem with connecting my personal email inbox out of HubSpot. WebMail and Outlook have no prob read more