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JoseGarcia99 on March 08, 2023
Hi, Im desperate. After I connected a Gmail account my shared inbox started to create more than 100000 conversations based on the old emails at email account. It only created some of them, not all the 400000 emails at the account. I closed read more
Community Manager
March 10, 2023 07:45
Hi @JoseGarcia99 . All conversations in the community must be actioned, that's why my colleague Kristen had to delete the screenshot you more
Launchfire on February 02, 2023
Good morning! My staff was hopeful to use the "Connect your inbox" functionality offered by Hubspot. This component can be connected by clicking "Connect personal email" on Settings > General at the Email tab. Our email is hosted by Googl read more
2 Replies
February 03, 2023 09:56
Even if you were to create a secondary email, you'd still have to grant full drive access. It almost warrants creating a secondary organization - more
YAydin on January 25, 2023
I have set up a team email like through Office 365. Unfortunately I can't customize the "from" field, which means, no matter who sends an email through the conversation inbox it always shows the company name. Looking at the Hu read more
Community Manager
January 25, 2023 15:33
Hello, @YAydin thank you for posting in our Community! I was able to find a similar idea here with more details. You can also set up an alias more
pwlund on January 25, 2023
So for example, I have blocked the email form being logged. But email from that address is still going to the spam folder. Have I missunderstood what Blocked from logging means? How do I prevent any email from a certain add read more
0 upvote
10 Replies
Accepted Solution
January 25, 2023 06:37
Okay, I have set a more general email to the inbox now. And I understand that for some weird reason all emails will go to spam more
JSkeen on September 14, 2022
Unable to update the email in my account. The system shows that the email is "still pending verification on an already existing HubSpot Account" even though that account doesnt exist.
0 upvote
3 Replies
Accepted Solution
Community Manager
September 15, 2022 13:04
Hi @JSkeen , Thank you for reaching out to the Community! Can you confirm that you tried out the steps in this help article ? Can you more
AirViewSource on August 05, 2022
I am trying to connect a conversations inbox to allow emails to be filtered into one place. We attempted to connect my email multiple times and the system seems to have given confirmation but upon testing the inbox automatically disconnects within read more
1 upvote
3 Replies
Accepted Solution
Top Contributor | Partner
August 09, 2022 17:35
Oh! I see why. HubSpot does not support your using personal emails for a shared account as conversation inboxes. If you want to connect that more
CBolgi on June 16, 2022
Hello team, We connected our group mails to Hubspots to receive and response customer request to manage them with platform. Despite several tests incoming mails did't drop down Hubspots. Please check and advise Arf Financial GmbH 25956338 read more
0 upvote
2 Replies
June 17, 2022 06:54
Hi team We used as below shape,thanks Menu > Conversations > Inbox
RosieHCP on May 16, 2022
Hi There, My business's super admin has not been getting Hubspot emails and hasn't logged in in awhile. Because of this, she cannot reactivate her account, reset her password, or access anything. We realized when chatting with the Hubspot team t read more
0 upvote
5 Replies
Community Manager
May 17, 2022 13:40
You're welcome, @RosieHCP ! I'm glad to hear that she's helping your team move forward 🙂 Cheers, Kristen
YvantWesteind on February 23, 2022
Hi! Our team has been using Hubspot for awhile and it seems that my account has some issues. I used to be able to see all correspondence to and from contacts in the pages linked to a certain customer, company or deal and my colleagues still can. read more
0 upvote
2 Replies
February 28, 2022 02:33
Hi Maria, Thanks for the reply! However, this does not seem to be the problem. Any limiting filters are off and all communication is checked. more
KG22 on January 25, 2022
I've been using Hubspot for months with no issue but this morning I noticed I couldn't send any emails as my account had been disconnected. I followed the instructions to reconnect and it worked for a few mins but quickly disconnected again. I a read more
44 Replies
Accepted Solution
Community Manager
January 28, 2022 00:07
Hi @WeiZhu and @KG22 , I'm glad that you were able to reconnect the email! If you are still experiencing problems with the email more
MMONTEIRO1 on January 07, 2022
Hello .... The person assigned as SuperAdmin for account no longer works for our company and do not have access to his email anymore. I need to revoke his access and I am unable to do anything as I do not have his log-in password and am not myself read more
1 upvote
4 Replies
Top Contributor | Diamond Partner
January 10, 2022 07:19
Head. Good call. Sounds like you're more than on top of it! : ) All the best.
Camdri on January 06, 2022
After I changed my password for my personal email, my account was blocked due to multiple failed logins. My IP was then unblocked, and ever since I have problem with connecting my personal email inbox out of HubSpot. WebMail and Outlook have no prob read more
Accepted Solution
Hall of Famer | Partner
January 06, 2022 04:45
Hi @Camdri , Have you reviewed the advanced options here? The issue lies probably in incorrect settings in there. Is this a Gmail or more
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