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MBrannen-SUNTEX on November 17, 2022
Hello! I'm unable to send an invitation to Hubspot to an associate's Microsoft account, even though I have verified that I can receive the same Hubspot email invite on my personal account. My associate thinks it's due to an integration issue with he read more
0 upvote
2 Replies
November 18, 2022 14:07
Thanks Frank! We do not currently have a paid subscription as we're still a pretty small company. She's not receiving the invite at all (and has chec...read more
Solved
Vnavaleriaminre on November 10, 2022
Hi I accidentally remove the whole account instead of removing a single person from the team. We had a free plan, and I would like to kindly ask you if it is possible to restore the account. Even the raw exported data will help us tremendously. read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
November 10, 2022 07:44
Hi @Vnavaleriaminre , I'd recommend submitting the form at the end of this article: https://knowledge.hubspot.com/account/recover-your-inacti...read more
JPetrovics on October 19, 2022
We heavily restrict access to the CRM Data Export functionality in our account because we (security team) apparently have no way to monitor, or have visibility into, these events outside of manually exporting and analyzing event logs. Does anyone kn read more
Community Manager
October 21, 2022 09:16
Thank you for testing this feature @JPetrovics ! I've seen that you've also commented on the Ideas post so you might have already seen why your expo...read more
VRaulet on September 04, 2022
I received the following message: "It looks like you haven't signed into this HubSpot account for a while: with sales, marketing, service. Free HubSpot accounts are deactivated after 210 days of inactivity. We'd love for you to stick around read more
0 upvote
1 Reply
Community Manager
September 05, 2022 01:57
Hi @VRaulet Thank you for reaching out! Can you submit the form at the very end of this article with all the required info? Someone ...read more
Solved
marcy730 on August 31, 2022
With meetings, if we have someone leave the company, and they are the main person who scheduled meetings, what happens when we have to onboard a new person to that same exact position? EX: We have admissions calls, private tours, interviews, mee read more
0 upvote
1 Reply
Accepted Solution
Key Advisor | Platinum Partner
August 31, 2022 12:39
Hey @marcy730 , thanks for asking! As far as I know, you aren't able to reassign an event booked through HubSpot Meetings since it is tied to ...read more
HelloDigital on August 05, 2022
Hi team, This is Nick from HelloDigital which is the only Korean partner capable to provide onboarding to clients. Since many of the clients are requesting us for help to make users can't access( view ) and edit the product library, I co read more
Community Manager
August 05, 2022 06:40
Hi @HelloDigital , Thank you for reaching out; that is a great suggestion and I appreciate you explaining how it would help you out. Currentl...read more
Solved
BLai on July 27, 2022
Hello Team, I am new to Hubspots and I found that we should have disabled 'Create and associate companies with contacts' option under Automation in companies setting long ago. But everytime we import contacts, the system is still creating associ read more
0 upvote
1 Reply
Accepted Solution
Most Valuable Member | Elite Partner
July 28, 2022 02:37
Hi @BLai To the best of my knowledge, if the setting is off it should be off - and HubSpot should not continue to automatically create ne...read more
Solved
Sofia_Fedorova on July 06, 2022
Hi guys, I was wondering if it already happened to anyone: the intvitation email to HubSpot sent in wrong language. Background: my colleague has sent an invitation to a US Sales Person but he has received the invitation email in German 😳 read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
July 06, 2022 00:50
Hi @Sofia_Fedorova , Which language is selected under Settings > Account Defaults > User Defaults > Language ? If this i...read more
Solved
LLang8 on June 22, 2022
Hi, I would like to know 1.whether all users, even if they are not super administrators, can see the information of all customers? and they can assign customers between members at will? 2.Is it possible for every user to export and save all read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
June 22, 2022 21:20
Hi @LLang8 , There are permissions which you can set for each user: Edit user permissions Regarding 1, this depends on the contact acc...read more
Solved
JPetrovics on April 20, 2022
I would be mind-blown if someone hasn't already created a post about this. Right now, as far as I can tell, the fairly basic action of creating an association label is a feature that is only exposed to Super Admins. That is a massive security concer read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
April 20, 2022 11:01
Hi @JPetrovics , The best place for these kinds of suggestions is the HubSpot Ideas section of the community. The product team evaluates req...read more
Solved
CRath6 on March 08, 2022
How do I setup CRM as a freelancer who doesn't own a domain? What should I mention in Company name and company URL?
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
March 08, 2022 11:55
Hi @CRath6 , When I last set up test accounts, I was able to do so with a fictional domain. As a company name, you could simply use your first...read more
Solved
carlyejowens on February 07, 2022
I manage an account for a client under xx. I am unable to log in to this account because I'm not getting the login code emails. I have verified that everything is working correctly with the user's email account and inbox and I have completed all of read more
0 upvote
3 Replies
Accepted Solution
Community Manager
February 08, 2022 02:00
Hi @carlyejowens Thank you for reaching out! Could you submit the form at the bottom of this article ? Someone will be in touch ...read more
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