Hi all, I am hoping you someone can help me as I have ran into a wall when attempting to enable the Hubspot plugin in Wordpress. When I attempt to enable it I get the following message: "Your account doesn't have access You don’t have per read more
Hi @Ray78 ,
If you're using a super admin account my suggestion is to log out, clear cache/cookies, log back into WordPress, and attempt to re...read more
Hello, How can I remove the Super Admin role from a Deactivated user? This user is can not be removed from the account, because of assets which are assigned to this user. But for security reasons, the Super Admin role should be removed. The only read more
Hello Karten, Thanks for your response. But we explicitly want to be able to do this without any contact with this specific (deactivated!) user. ...read more
I have to click old login every time and then can use the microsoft log in from their i am worries the old log in will be turned off and i will not be able to access my account any ideas?
Kind of an odd question, but can we require a role to be assigned to every new user added? If not require, then perhaps a workflow to notify all Super Admin users with an email that a user is misconfigured without a required role assigned? I've look read more
Hi @PPlant4 ,
This is unfortunately not possible - neither required permission sets, nor user-based workflows. I agree however that both would...read more
Hi - wondering if it's possible to add a custom Summary Property to the footer? The current options are "Total Amount", "Total Weighted Average", and "Average Amount". Would love to add another to aggregate a custom field if possible.
Hi @elizheleva ,
This is currently not possible, unfortunately. If you want to answer these questions, you would have to create custom reports...read more
When I have send email to contact from CRM then email is not send and display following error. I have also connected personal email with hubspot. https://knowledge.hubspot.com/email-tracking/connect-your-inbox-to-hubspot . Any one help? read more
Hi There, We're an agency currently using Active Campaign to manage our client lead generation. Includes landing pages, CRM, Deal Pipeline, Email Automations (Campaigns and Journeys w/ Texting). They have a capability to create a "template" setup, read more
Hey I’ve recently started as a digital marketer at a company. We have three free accounts but unfortunately we don't have access to one of them. The person who's been working in the marketing departement before is the only Super Admin of that accou read more
Unfortunately we're currently using a free plan so we can't contact support. I've tried to contact them through form submission, so hopefully they ca...read more
I've been asked to gain access to accounts that belong to former employees of a company we have acquired. I have access to the former employees email addresses, but not the MFA codes sent to their personal phones. Is there anyway to gain access read more
Only way I could find in the KB is this ( https://knowledge.hubspot.com/account/reset-your-two-factor-authentication ). It's a bit of a pain, but c...read more
After i log in Hubspot says i have no accounts. I don't use Hubspot as often but still go to it for contact information and now those are all gone. Is there a way to reactivate?
Hi @RMason8 , Thank you for reaching out to the Community! I'd like to share these resources that might help you: - Recover your inactive HubSpo...read more
One of our users was on another HubSpot account before our company got HubSpot. She recently had an issue where she needed an admin to reset her 2FA, but when she clicked the "Lost your authentication device?" link, it showed the administrators for read more
Hey @Zayne you are correct this is only currently an issue that can be solved by HS support, I can see how this would be a useful feature for admin...read more
Hello @ZStorey ,
That's unfortunate, sorry to hear. HubSpot uses automated systems to make sure that all users are following HubSpot's Accepta...read more