Hi all 👋
I'm a Product Manager here at HubSpot working in the account configuration, user management, & permissions space. I've heard a lot of different people give feedback on how we handle Contact Ownership and the problems it present read more
Hey Jake, thanks for opening up discussion on this issue! One thing I've run into that I don't have a solution for yet is contact ownership speci...read more
Hello Hubspot, I didn't see a good place to post this so it's going here. We have an orphaned account from a company that we acquired several years ago that I am trying to get access to and subsequently delete. It is no longer a paid account so read more
Hi! I accidentally deleted our main account. It is urgently needed to restore our Hubspot main account which contains multiple Hubspot accounts. Here are some hub ID's in our superadmin HUB ID: 8978001 HUB ID: 9227556 HUB ID: 8308993 HU read more
Is there a reason why HubSpot has been logging me out every 15-20 minutes lately? No one else has access to my account and it's definitely not inactive. Is there a new setting I need to change to prevent this from happening? I have never once select read more
Hi For our business, everytime a new customer enrols, we receive an email notificaction from our connected team email address informing us about the new customer enrolment. This information is very useful for our team. Unfortunately, al read more
Thanks for clarifying @allaudet ! For now, I'd recommend that we first look to see if we're able to set an internal allowlist in your company's emai...read more
We heavily restrict access to the CRM Data Export functionality in our account because we (security team) apparently have no way to monitor, or have visibility into, these events outside of manually exporting and analyzing event logs. Does anyone kn read more
Thank you for testing this feature @JPetrovics ! I've seen that you've also commented on the Ideas post so you might have already seen why your expo...read more
Hi team,
This is Nick from HelloDigital which is the only Korean partner capable to provide onboarding to clients.
Since many of the clients are requesting us for help to make users can't access( view ) and edit the product library, I co read more
Hi @HelloDigital ,
Thank you for reaching out; that is a great suggestion and I appreciate you explaining how it would help you out. Currentl...read more
I would be mind-blown if someone hasn't already created a post about this. Right now, as far as I can tell, the fairly basic action of creating an association label is a feature that is only exposed to Super Admins. That is a massive security concer read more
Hi @JPetrovics ,
The best place for these kinds of suggestions is the HubSpot Ideas section of the community. The product team evaluates req...read more
So I found this: https://community.hubspot.com/t5/Account-Settings/Who-created-this-view/m-p/603678 the accepted solution is honestly not acceptable. We face the problem that some properties that we want to delete are blocked by some random v read more
Hi @JOakley as @Olivia_Bagnall mentioned, we encourage you to contact HubSpot support, they have support tools to troubleshoot issues like this...read more
Our financial system provides a dedicated e-mail address to use as the billing e-mail for online services. Does anyone know where I can set this up? In the Account & Billing section I seem only able to choose a user.
Hello @bm-jf , currently you are able to only select users as Billing Contacts.
I would recommend creating a user for that specific email to onl...read more
Hi all, We are looking at integrating two of our staff into the same gmail account that is already setup on Hubspot. We we're hoping there would be a way in which they can still be broken down into two differant contact/deal owners and be completel read more
Hi @BFowler ,
In all HubSpot tools, one email always corresponds to one person – both for contact records but also for users. It's not possibl...read more
Hi all, I have been made a superadmin for my company, and am trying to edit a form for one of our clients. When I go to Partners > Dashboard > and then click on the client and click 'Go to clients account', is says "You don't have access t read more