Hi There! I can't login to my Hubspot account because I'm not receiving the verification code. I have checked spam and junk emails, checked my O365 Quarantine, added every Hubspot domain to my Safe list, tried the Forgot My Password link (that read more
Hi everyone, We received a message saying: "Your CONTACT_TO_EMAIL association has a maximum limit of 50,000 associated EMAIL records per CONTACT." In our case, the affected contact is the one linked to our service department’s general email addr read more
Hi there, I'm on the started HubSpot subscription and the only Super Admin. I got a new phone and lost access to my HubSpot app, I now cant access the app to approve a login on my desktop, equally when I try and login on my app, I get asked to read more
Hi @AIsles - HubSpot ususally prompts you to download backup codes when you create your account. Did you happen to do that?
If not, you can...read more
Hi everyone, We’re currently exploring ways to manage multiple business units under one major (umbrella) account in HubSpot. Specifically, we’re looking to set up a structure where: There is one main (parent) account representing the holding c read more
Hi @Muhammed-Elamir ,
Yes, there are different options to approach this – with business units or with separate portals. The three columns comp...read more
Hello, we are seeing contacts come in as MQL lifecycle as we would expect, but am unsure why they are becoming SQLs. The below image shows the activity and I can't see what is happening in the workflow 'Create Lead Contact LCS Update'. Is this happe read more
Hi @SWard75 ,
You can check the property history of 'Lifecycle stage' to see which workflow changed a value, from what, to what: https://know...read more
Hello, Is there a way to edit permissions when adding a new users to a team that would restrict them to only have viewing access to a certain set of emails? The context is adding users and creating a team for internal comms, but we do not read more
Hello, I'm a Global System admin in our O365 tenant. I recently received a request from one of our users to integrate HubSpot with his Outlook email account. When the user is trying to stablish the connection from the HubSpot site to hi read more
Hi Fario, You gave me an idea, so I found the settings in EntraID, under Enterprise Apps, then under security (left side) and then consent and pe...read more
My company is scoping an account expansion and I was asked if a single account could host 1,000 simultaneous users working during peak times. We're currently running on a small scale and haven't come across issues thus far. I don't see a clear read more
Hi @K-Johnson l,
There is a technical limit of 2,500 users per account, see here: https://legal.hubspot.com/hubspot-product-and-services-cata...read more
Hi, We have a permissions requirement where reps are able to edit all Companies and Contacts but can not change the owner (except of the Companies and Contacts they own). I have achieved the edit access via permission sets, but where can I control read more
Hi @ahmedbs ,
Currently, there is no dedicated permission for this. This can only be set in a property level in Enterprise subscriptions: htt...read more
I have three businesses I help seperately, all have HubSpot accounts. I think all three are still in free mode, or possibly Starter. I am told that true Single Sign On (SSO) is only available in Enterprise, but there MUST be consultants or HubSp read more
Hi @wildirishtime ,
If you use the same email address in all portals, you can easily switch as described here: https://knowledge.hubspot.com/...read more
Hey @DavideEX realistically core seats are basically a "free" account within your account. So won't get access to any paid features. The best way t...read more
Whenever I clone a Permission Set, all the users associated to the original Permission Set are transferred over to the cloned permission set, which is not what I'd ever want to do. I'm cloning it so that I can modify it for another purpose and read more