Account & Settings

Filter by
  • All labels
  • Academy
  • Admin
  • ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • Best Practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • Free
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • Marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Payments
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • SMS
  • SNA
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • TOS
  • video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
State
All
  • All
  • Solved
  • Unsolved
  • No Replies Yet
MKeith9 on May 08, 2025
Hi There! I can't login to my Hubspot account because I'm not receiving the verification code. I have checked spam and junk emails, checked my O365 Quarantine, added every Hubspot domain to my Safe list, tried the Forgot My Password link (that read more
0 upvote
2 Replies
Community Manager
May 12, 2025 10:52
Hello @MKeith9 , and thank you for the heads-up, @JessicaBaskey . I can confirm the email bounced, and I have since unbounced it. Everyt...read more
Solved
PvPHS on April 15, 2025
Hi everyone, We received a message saying: "Your CONTACT_TO_EMAIL association has a maximum limit of 50,000 associated EMAIL records per CONTACT." In our case, the affected contact is the one linked to our service department’s general email addr read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
April 15, 2025 04:36
@PvPHS yes, it would affect all associations – in that case, the route via the HubSpot API is your best course of option, I think.
Solved
AIsles on April 09, 2025
Hi there, I'm on the started HubSpot subscription and the only Super Admin. I got a new phone and lost access to my HubSpot app, I now cant access the app to approve a login on my desktop, equally when I try and login on my app, I get asked to read more
0 upvote
3 Replies
Accepted solution
Recognized Expert | Platinum Partner
April 09, 2025 09:18
Hi @AIsles - HubSpot ususally prompts you to download backup codes when you create your account. Did you happen to do that? If not, you can...read more
Solved
Muhammed-Elamir on April 03, 2025
Hi everyone, We’re currently exploring ways to manage multiple business units under one major (umbrella) account in HubSpot. Specifically, we’re looking to set up a structure where: There is one main (parent) account representing the holding c read more
1 upvote
8 Replies
Accepted solution
Hall of Famer | Partner
April 03, 2025 02:09
Hi @Muhammed-Elamir , Yes, there are different options to approach this – with business units or with separate portals. The three columns comp...read more
Solved
SWard75 on March 28, 2025
Hello, we are seeing contacts come in as MQL lifecycle as we would expect, but am unsure why they are becoming SQLs. The below image shows the activity and I can't see what is happening in the workflow 'Create Lead Contact LCS Update'. Is this happe read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
March 28, 2025 12:41
Hi @SWard75 , You can check the property history of 'Lifecycle stage' to see which workflow changed a value, from what, to what: https://know...read more
Solved
JTorres17 on February 21, 2025
Hello, Is there a way to edit permissions when adding a new users to a team that would restrict them to only have viewing access to a certain set of emails? The context is adding users and creating a team for internal comms, but we do not read more
0 upvote
1 Reply
Accepted solution
Top Contributor | Gold Partner
February 21, 2025 16:15
Hi @JTorres17 , Are you referring to these email templates? To my knowledge, template permissions are only: (1) users can see the...read more
Solved
ADominguez26 on February 04, 2025
Hello, I'm a Global System admin in our O365 tenant. I recently received a request from one of our users to integrate HubSpot with his Outlook email account. When the user is trying to stablish the connection from the HubSpot site to hi read more
0 upvote
2 Replies
Accepted solution
Member
February 05, 2025 17:02
Hi Fario, You gave me an idea, so I found the settings in EntraID, under Enterprise Apps, then under security (left side) and then consent and pe...read more
Solved
K-Johnson on January 28, 2025
My company is scoping an account expansion and I was asked if a single account could host 1,000 simultaneous users working during peak times. We're currently running on a small scale and haven't come across issues thus far. I don't see a clear read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
January 28, 2025 23:53
Hi @K-Johnson l, There is a technical limit of 2,500 users per account, see here: https://legal.hubspot.com/hubspot-product-and-services-cata...read more
Solved
ahmedbs on January 07, 2025
Hi, We have a permissions requirement where reps are able to edit all Companies and Contacts but can not change the owner (except of the Companies and Contacts they own). I have achieved the edit access via permission sets, but where can I control read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
January 07, 2025 11:58
Hi @ahmedbs , Currently, there is no dedicated permission for this. This can only be set in a property level in Enterprise subscriptions: htt...read more
Solved
wildirishtime on December 11, 2024
I have three businesses I help seperately, all have HubSpot accounts. I think all three are still in free mode, or possibly Starter. I am told that true Single Sign On (SSO) is only available in Enterprise, but there MUST be consultants or HubSp read more
Accepted solution
Hall of Famer | Partner
December 11, 2024 11:59
Hi @wildirishtime , If you use the same email address in all portals, you can easily switch as described here: https://knowledge.hubspot.com/...read more
Solved
DavideEX on November 29, 2024
Is it possible to have a full list with all the features that core seats aren't allowed to access to compared to the Sales Professional seats?
3 upvotes
2 Replies
Accepted solution
Thought Leader | Platinum Partner
November 29, 2024 10:17
Hey @DavideEX realistically core seats are basically a "free" account within your account. So won't get access to any paid features. The best way t...read more
Solved
James-H on November 28, 2024
Whenever I clone a Permission Set, all the users associated to the original Permission Set are transferred over to the cloned permission set, which is not what I'd ever want to do. I'm cloning it so that I can modify it for another purpose and read more
1 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 28, 2024 10:27
Hi @James-H , This is a user-to-user community, the best way to flag buggy behavior would be directly with HubSpot support, in-app 🙂 ...read more
cancel
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.