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JPetrovics on October 19, 2022
We heavily restrict access to the CRM Data Export functionality in our account because we (security team) apparently have no way to monitor, or have visibility into, these events outside of manually exporting and analyzing event logs. Does anyone kn read more
Community Manager
October 21, 2022 09:16
Thank you for testing this feature @JPetrovics ! I've seen that you've also commented on the Ideas post so you might have already seen why your expo...read more
HelloDigital on August 05, 2022
Hi team, This is Nick from HelloDigital which is the only Korean partner capable to provide onboarding to clients. Since many of the clients are requesting us for help to make users can't access( view ) and edit the product library, I co read more
Community Manager
August 05, 2022 06:40
Hi @HelloDigital , Thank you for reaching out; that is a great suggestion and I appreciate you explaining how it would help you out. Currentl...read more
Solved
JPetrovics on April 20, 2022
I would be mind-blown if someone hasn't already created a post about this. Right now, as far as I can tell, the fairly basic action of creating an association label is a feature that is only exposed to Super Admins. That is a massive security concer read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
April 20, 2022 11:01
Hi @JPetrovics , The best place for these kinds of suggestions is the HubSpot Ideas section of the community. The product team evaluates req...read more
Alexrott on April 06, 2022
So I found this: https://community.hubspot.com/t5/Account-Settings/Who-created-this-view/m-p/603678 the accepted solution is honestly not acceptable. We face the problem that some properties that we want to delete are blocked by some random v read more
1 upvote
3 Replies
Community Manager
October 05, 2022 14:57
Hi @JOakley as @Olivia_Bagnall mentioned, we encourage you to contact HubSpot support, they have support tools to troubleshoot issues like this...read more
bm-jf on February 18, 2022
Our financial system provides a dedicated e-mail address to use as the billing e-mail for online services. Does anyone know where I can set this up? In the Account & Billing section I seem only able to choose a user.
0 upvote
1 Reply
Community Manager
February 18, 2022 12:54
Hello @bm-jf , currently you are able to only select users as Billing Contacts. I would recommend creating a user for that specific email to onl...read more
Solved
BFowler on February 08, 2022
Hi all, We are looking at integrating two of our staff into the same gmail account that is already setup on Hubspot. We we're hoping there would be a way in which they can still be broken down into two differant contact/deal owners and be completel read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
February 08, 2022 21:41
Hi @BFowler , In all HubSpot tools, one email always corresponds to one person – both for contact records but also for users. It's not possibl...read more
schroedafly on January 27, 2022
Hi all, I have been made a superadmin for my company, and am trying to edit a form for one of our clients. When I go to Partners > Dashboard > and then click on the client and click 'Go to clients account', is says "You don't have access t read more
0 upvote
1 Reply
Community Manager
January 31, 2022 02:36
Hi @schroedafly Thank you for reaching out. Would you mind connecting with HubSpot Technical Support ? As Support is included in y...read more
Solved
jwebster_pt on December 23, 2021
The article, https://knowledge.hubspot.com/account/security-and-passwords Says, You'll then have the option to prevent login confirmations by selecting Don't ask me again on this computer when logging in. According to hubspot read more
1 upvote
1 Reply
Accepted Solution
Community Manager
January 03, 2022 05:12
Hi @jwebster_pt Sorry for the delay here, and thank you for letting us know) I've contacted the relevant team in charge of the Knowledge Bas...read more
Solved
HannahSarsfield on November 24, 2021
Hi, I've just noticed that our company name has been misspelt on Hubspot under Account & Billing > Company Information . It isn't currently letting me correct it, so please could you let me know how best I can amend this? Thank read more
0 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
November 24, 2021 03:16
Hi @HannahSarsfield , Either that or reaching out to HubSpot support, correct. Best regards!
Solved
MRipley on November 10, 2021
I am a new Admin in Hubspot, I received an email regarding the switch to Two Factor Authentication starting December 1st. I'm curious if any other companies will have troubles with this as we will. We can't require our employees to use their persona read more
1 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
November 11, 2021 07:41
Hi @MRipley , As far as I know there currently is not away around the required 2FA. Your users would have to have a phone. I've been inf...read more
Solved
gemgohil1202 on November 09, 2021
I just recently took over managing our HubSpot application. I'm doing a user audit and making changes to team and role names. My question is around workflows and sequences - do they auto-update with the team and role changes or do I have to manual read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
November 09, 2021 21:57
Hi @gemgohil1202 , That depends on the exact changes you're making to users, teams and permissions, I'll try to give a few examples here. ...read more
LHuffman on October 26, 2021
The members of my team cannot see any prospect notifications in the Activity Feed tab. (This question is not related to the "blur" after we hit our max free monthly limit on notifications. I understand that. This is a completely different question read more
Participant
October 28, 2021 06:20
Thank you for this advice and answer. We will make some adjustments over the next few weeks to see if this resolves the issue.
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