Hi all 👋 I'm a Product Manager here at HubSpot working in the account configuration, user management, & permissions space. I've heard a lot of different people give feedback on how we handle Contact Ownership and the problems it present read more

Hello Hubspot, I didn't see a good place to post this so it's going here. We have an orphaned account from a company that we acquired several years ago that I am trying to get access to and subsequently delete. It is no longer a paid account so read more

Hi! I accidentally deleted our main account. It is urgently needed to restore our Hubspot main account which contains multiple Hubspot accounts. Here are some hub ID's in our superadmin HUB ID: 8978001 HUB ID: 9227556 HUB ID: 8308993 HU read more

Is there a reason why HubSpot has been logging me out every 15-20 minutes lately? No one else has access to my account and it's definitely not inactive. Is there a new setting I need to change to prevent this from happening? I have never once select read more

Hi For our business, everytime a new customer enrols, we receive an email notificaction from our connected team email address informing us about the new customer enrolment. This information is very useful for our team. Unfortunately, al read more

We heavily restrict access to the CRM Data Export functionality in our account because we (security team) apparently have no way to monitor, or have visibility into, these events outside of manually exporting and analyzing event logs. Does anyone kn read more

Hi team, This is Nick from HelloDigital which is the only Korean partner capable to provide onboarding to clients. Since many of the clients are requesting us for help to make users can't access( view ) and edit the product library, I co read more

I would be mind-blown if someone hasn't already created a post about this. Right now, as far as I can tell, the fairly basic action of creating an association label is a feature that is only exposed to Super Admins. That is a massive security concer read more

So I found this: https://community.hubspot.com/t5/Account-Settings/Who-created-this-view/m-p/603678 the accepted solution is honestly not acceptable. We face the problem that some properties that we want to delete are blocked by some random v read more

Our financial system provides a dedicated e-mail address to use as the billing e-mail for online services. Does anyone know where I can set this up? In the Account & Billing section I seem only able to choose a user.

Hi all, We are looking at integrating two of our staff into the same gmail account that is already setup on Hubspot. We we're hoping there would be a way in which they can still be broken down into two differant contact/deal owners and be completel read more

Hi all, I have been made a superadmin for my company, and am trying to edit a form for one of our clients. When I go to Partners > Dashboard > and then click on the client and click 'Go to clients account', is says "You don't have access t read more