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Solved
ahmedbs on January 07, 2025
Hi, We have a permissions requirement where reps are able to edit all Companies and Contacts but can not change the owner (except of the Companies and Contacts they own). I have achieved the edit access via permission sets, but where can I control read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
January 07, 2025 11:58
Hi @ahmedbs , Currently, there is no dedicated permission for this. This can only be set in a property level in Enterprise subscriptions: htt...read more
Solved
wildirishtime on December 11, 2024
I have three businesses I help seperately, all have HubSpot accounts. I think all three are still in free mode, or possibly Starter. I am told that true Single Sign On (SSO) is only available in Enterprise, but there MUST be consultants or HubSp read more
Accepted solution
Hall of Famer | Partner
December 11, 2024 11:59
Hi @wildirishtime , If you use the same email address in all portals, you can easily switch as described here: https://knowledge.hubspot.com/...read more
Solved
DavideEX on November 29, 2024
Is it possible to have a full list with all the features that core seats aren't allowed to access to compared to the Sales Professional seats?
2 upvotes
2 Replies
Accepted solution
Thought Leader | Platinum Partner
November 29, 2024 10:17
Hey @DavideEX realistically core seats are basically a "free" account within your account. So won't get access to any paid features. The best way t...read more
Solved
James-H on November 28, 2024
Whenever I clone a Permission Set, all the users associated to the original Permission Set are transferred over to the cloned permission set, which is not what I'd ever want to do. I'm cloning it so that I can modify it for another purpose and read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 28, 2024 10:27
Hi @James-H , This is a user-to-user community, the best way to flag buggy behavior would be directly with HubSpot support, in-app 🙂 ...read more
Solved
Marie_ on October 26, 2024
Does anyone have a workaround to stop a contact owner from removing themselves without assigning the contact to someone else? ie, I don't want the contact to be left unassigned The scenario: A sales contact owner wants to give up a contact and read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
October 27, 2024 02:16
Hi @Marie_ , Users that can edit a field in HubSpot also have the ability to leave it empty - the two can currently not be separated from each...read more
Solved
COsborn3 on October 16, 2024
We have external business partners that we occasionally need to send specific contact information too. We are looking for a workflow to be able to send them specific fields from a contact once a different field has been set to 'send'. We want this c read more
Accepted solution
Hall of Famer | Partner
October 17, 2024 00:28
Hi @COsborn3 , There's a new product update which solves for this exact case (for Enterprise users). You would set up these external users to ...read more
Solved
ALeutner on October 16, 2024
Hi Hubspot Team I can't log into my Hubspot Account anymore via Google Login since today. Hubspot tells me that it doesnt recognise my googlemail adress anymore. But I have worked quite some time with that account through the google login. On th read more
0 upvote
1 Reply
Accepted solution
Community Manager
October 16, 2024 19:21
Hi @ALeutner ! Thanks for your post. As a note, your HubID has been redacted from both posts for privacy reasons. Thank you for trying the ...read more
Solved
GWeidler on October 09, 2024
i am trying to create an account but the email was added as an user to another account and then the user was deleted before accepting the invite. Now i am unable to use the email to create a separate account. how can the admin of the previous acco read more
0 upvote
1 Reply
Accepted solution
Recognized Expert | Gold Partner
October 09, 2024 19:05
Hi @GWeidler If you're on a paid plan with HubSpot you could ask Support to help. If you're a Gmail user you could suffix your usernam...read more
Solved
TBird on September 27, 2024
I have just created my hubspot account and am trying to add another user. I am currently on the free tier and have used 1/2 seats. It says I am a super admin, however when I try to add a user it says I don't have permissions. I have tried the usual read more
0 upvote
4 Replies
Accepted solution
Hall of Famer
September 27, 2024 20:30
@TBird you can't add users until the account verification is complete, this happens when the domain associated with your account is verified. ...read more
Solved
FAhamed on September 24, 2024
Hello HubSpot Community, Me and my team recently encountered a major issue: our HubSpot CRM account has been deleted without any prior notice. We had three administrators, and none of us initiated this deletion. Now while logging in, it directs u read more
Accepted solution
Hall of Famer | Partner
September 24, 2024 07:22
Hi @FAhamed , Were you using the free CRM? If so you can request the recovery of your account by submitting the form at the end of this page: ...read more
Solved
SMumbyHarrison on July 11, 2024
Hi all, I have a rather unusal request from a client where they do not want to anyone have a SuperAdmin account for the day to day running, just a specfic selection, who will not be managing the account day to day and they have 2 teams, but want read more
0 upvote
2 Replies
Accepted solution
Most Valuable Member | Elite Partner
July 15, 2024 09:31
Hi @SMumbyHarrison and welcome to the Community. +1 for the suggestion on the resource from @PamCotton here. From my perspective and exper...read more
Solved
AKubrin9 on July 11, 2024
Hi HS experts, I use a free HS account for my own basic marketing needs. Now I have a startup client with similar basic marketing needs. Can I add this client to my existing account, or do I need to set up a separate account for the new client (wi read more
0 upvote
2 Replies
Accepted solution
Member
July 12, 2024 10:57
Thank you, @Ben_M . That sounds like the answer.
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