Account & Settings

Filter by
  • All labels
  • Academy
  • Admin
  • ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • best practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • Free
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • Marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Payments
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • SMS
  • SNA
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • TOS
  • video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
State
All
  • All
  • Solved
  • Unsolved
  • No Replies Yet
Solved
EASmarketing on September 29, 2020
We want our team on the tools to have pretty limited access. to hubspot If I give them View access to Contacts - can they see all the emails associated with that contact? We'd prefer them not to. Also I have given them no sales access but read more
3 upvotes
5 Replies
Accepted solution
Hall of Famer | Partner
September 30, 2020 01:53
Hi @EASmarketing , If you give HubSpot users contacts access, they will be able to see all emails associated with that contact. Access can cur...read more
Solved
Rapidgixer on September 27, 2020
Hi all, just wondering if it is possible to change the email address calendar invites come from? I know this is possible for emails and this is working fine from my 2 email addresses but the calendar invites are being sent from my personal Gmail ac read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
September 28, 2020 01:03
Hi @Rapidgixer , You should be able to review and change your connected calendar seetings in the meetings tool: Settings > Sales > Meeti...read more
Solved
Mikel4321 on September 24, 2020
Hello Hubspot folks! I have a head scratcher and I need help. I am trying to figure out the best configuration for my permissions to allow access to my companies. I have 3 departments, each assigned to the own branch in the permissions tree. Histori read more
1 upvote
6 Replies
Accepted solution
HubSpot Employee
September 24, 2020 16:30
Hey Mikel- Cheers for engaging with the community. I have a question on this one- You mentioned that your reps "do assign themselves and the o...read more
Solved
ppc on September 24, 2020
I do not receive the notification to map my email from Hubspot to Slack. They have two different email addresses. I have read all the directions, but I never receive the notification to map the two different email addresses and I don't want to chang read more
0 upvote
2 Replies
Accepted solution
HubSpot Employee
September 24, 2020 09:46
Good afternoon, Let's see if we can help you sort this. Have you tried the following steps: Go to your Profile and Preferences Click o...read more
Solved
Andyking on September 24, 2020
I have completed the intergrate email step of setting up my account, and HubSpot tells me that this has been done, but I do not have any of my contacts synced and I do not have the BCC option to ensure emails intergrate with hubspot. We use Outloo read more
0 upvote
4 Replies
Accepted solution
HubSpot Employee
September 24, 2020 09:38
Happy to help @Andyking Let me go how it goest after installing the extension, you can do the following test: navigate to your Outloo...read more
Solved
Bwally76 on September 21, 2020
Hi, I am cancelling the email service associated with my Super Admin (me) account. I can't seem to figure out how to change the main account default email address that I used to create the account with originally. Once my email service is cancell read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
September 22, 2020 01:31
Hi @Bwally76 , You should be able to change your email address in Settings > Security > Email address : (I've check...read more
Solved
JPDumas on September 18, 2020
Hi, I need some help. I have four domains all connected to one G Suite Account. One primary and three secondary. This lets our team use the emails they need and some powerusers switch between emails without being on a separate account. The s read more
0 upvote
4 Replies
Accepted solution
Key Advisor | Gold Partner
September 18, 2020 22:06
Hi @JPDumas We use multiple domains names, in G Suite, with HubSpot and it all works really well. In our case we have have multiple To...read more
kah0621mi on September 16, 2020
I see an article in the Knowledge Base how an individual user can change their email address associated with their account. However, can a Super Admin do it for a user? Thank you. Kimberly
8 upvotes
4 Replies
Community Manager
May 17, 2022 16:03
Hi @MichaelMunoz , Thank you for feedback! I would highly recommend you to please post this product suggestion at our ideas forum . ...read more
Solved
EC2020 on September 15, 2020
Hello, We would like to disable 2FA, could you please help?
0 upvote
17 Replies
Accepted solution
Hall of Famer | Partner
September 16, 2020 01:27
Hi @EC2020 , You should be able to disable two-factor authentication by clicking the settings icon, followed by "Security" in the left sidebar...read more
andricc on September 15, 2020
Hi, Compared to what is reported in your "Security Overview" where you give specification about the Data Center Security, can we be sure that our data is stored in Germany in the Google Cloud Platform? Thank you, Andrea
1 upvote
3 Replies
Community Manager
August 17, 2022 15:23
Hi @nobserv , Thank you for your feedback. I wanted to refer you to this help article that provides information on HubSpot's infrastru...read more
Solved
Norkru on September 05, 2020
Hi there, A few weeks ago I registered on Hubspot with my Gmail account. (asdsad@gmail.com) Yesterday I decided to change my settings to my email account for my email domain account. (info@asdasd.com). The case is that I didn't receive the email read more
0 upvote
2 Replies
Accepted solution
Member
September 07, 2020 12:54
Hi @sharonlicari ! Thanks for your reply. I'm new and I didn't post the real Gmail account for security. I thought that only members like me co...read more
Solved
js2020 on August 24, 2020
Hi hubspot We have reached our limit of 6000 contacts. Can we buy more contacts spaces instead of upgrading to enterprise? I would also like to know the costs involved. Thanks Jo
0 upvote
3 Replies
Accepted solution
Community Manager
August 24, 2020 11:05
Hi @js2020 I just sent you a private message with this information. Please check. your Community inbox. Thank you, Pam
cancel
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.