Your reports couldn't be loaded. Please try refreshing the page.

BruceCRE
Member

My reports were working fine this morning and then about 15 minuets ago I get this errors on Reporting - Reports 

"Your reports couldn't be loaded. Please try refreshing the page."

 

I cleared cache and still having same issue.  I can see one of my reports on my Dashboard.  Anyone else having this problem??

 

Thanks

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Hi @BruceCRE,

 

Could confirm you're using a supported browser? https://knowledge.hubspot.com/account-security/browsers-supported-by-hubspot

Have you tried a private tab with all extensions disabled?

 

Lastly, can you confirm that the report is not trying to visualize too many things? For example, reports might break over time if a daily frequency is too much too display or if the breakdown value list has grown too long.

 

If yes, this might be a big and I'd recommend reaching out to HubSpot support directly in-app via chat or email, they can investigate directly in your portal.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Hi @BruceCRE,

 

Could confirm you're using a supported browser? https://knowledge.hubspot.com/account-security/browsers-supported-by-hubspot

Have you tried a private tab with all extensions disabled?

 

Lastly, can you confirm that the report is not trying to visualize too many things? For example, reports might break over time if a daily frequency is too much too display or if the breakdown value list has grown too long.

 

If yes, this might be a big and I'd recommend reaching out to HubSpot support directly in-app via chat or email, they can investigate directly in your portal.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes