Wrongly deleted account

[CSchmit5]

Révélation

I unintentionally deleted our whole organization account (ID: 26706228), as I wanted to delete my personal profile. 

Is there any possibility to restore the account? Our whole knowledge base is in it (350+ people).

Please help.

[karstenkoehler · Accepted solution]

Hi @CSchmit5,

There is a form at the end of this page which you can submit to request the recovery of your account: https://knowledge.hubspot.com/account/recover-your-inactive-hubspot-account

Best regards!

[CSchmit5]

Thank you Carsten for the fast reply

Do you have any idea on how long this takes on average?

Kind regards,
CSchmit

[karstenkoehler]

Hi @CSchmit5,

This process usually takes a few days, as far as I know. Fingers crossed.

Best regards