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JulBell
Participante

Wordpress Tracking

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Hello everyone;

 

I would like to track all visits to laboiteacocktails.fr

--> The HubSopt plug-in is installed on the Wordpress site.


But the tracking code doesn't work. The problem seems to be with cookies  (see here vs. on the Decathlon website).

 

We use axept.io for cookies and the configuration seems fine.

 

Any idea what's causing the problem?

Thanks,

Jules

 

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1 Soluciones aceptada
trevordjones
Solución
Experto reconocido | Partner nivel Platinum
Experto reconocido | Partner nivel Platinum

Wordpress Tracking

resolver

Hi @JulBell ,

 

The second link isn't working for me, so I am not able to see what you want to share.  However, when I view source on https://laboiteacocktails.fr/, I don't see the tracking code at all. 

 

You could try copying the tracking code from your HubSpot portal at Settings > Tracking and Analytics > Tracking Code and pasting the code into a custom HTML tag in your Google Tag Manager instead of using the plugin to see if that works better for you.  Plugin conflicts can be frustrating to resolve in WordPress.

 

Additionally, I wonder if you have considered using HubSpot's GDPR compliance tools to manage cookies?  This would eliminate potential conflicts between apps. 

- Trevor
If my post solves your problem, please accept it as a solution.

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2 Respuestas 2
trevordjones
Solución
Experto reconocido | Partner nivel Platinum
Experto reconocido | Partner nivel Platinum

Wordpress Tracking

resolver

Hi @JulBell ,

 

The second link isn't working for me, so I am not able to see what you want to share.  However, when I view source on https://laboiteacocktails.fr/, I don't see the tracking code at all. 

 

You could try copying the tracking code from your HubSpot portal at Settings > Tracking and Analytics > Tracking Code and pasting the code into a custom HTML tag in your Google Tag Manager instead of using the plugin to see if that works better for you.  Plugin conflicts can be frustrating to resolve in WordPress.

 

Additionally, I wonder if you have considered using HubSpot's GDPR compliance tools to manage cookies?  This would eliminate potential conflicts between apps. 

- Trevor
If my post solves your problem, please accept it as a solution.

JulBell
Participante

Wordpress Tracking

resolver

Thanks Trevor, i'll try !!

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