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Wordpress Tracking

JulBell
Participante | Partner nivel Platinum
Participante | Partner nivel Platinum

Hello everyone;

 

I would like to track all visits to laboiteacocktails.fr

--> The HubSopt plug-in is installed on the Wordpress site.


But the tracking code doesn't work. The problem seems to be with cookies  (see here vs. on the Decathlon website).

 

We use axept.io for cookies and the configuration seems fine.

 

Any idea what's causing the problem?

Thanks,

Jules

 

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1 Soluciones aceptada
trevordjones
Solución
Experto reconocido | Partner nivel Diamond
Experto reconocido | Partner nivel Diamond

Hi @JulBell ,

 

The second link isn't working for me, so I am not able to see what you want to share.  However, when I view source on https://laboiteacocktails.fr/, I don't see the tracking code at all. 

 

You could try copying the tracking code from your HubSpot portal at Settings > Tracking and Analytics > Tracking Code and pasting the code into a custom HTML tag in your Google Tag Manager instead of using the plugin to see if that works better for you.  Plugin conflicts can be frustrating to resolve in WordPress.

 

Additionally, I wonder if you have considered using HubSpot's GDPR compliance tools to manage cookies?  This would eliminate potential conflicts between apps. 

- Trevor
If my post solves your problem, please accept it as a solution.

 

Trevor Jones

Consultant II

Process Pro Consulting
mobilePhone
(207) 939-7689
emailAddress
tjones@processproconsulting.com
website
processproconsulting.com
address
Remote from Maine
linkedin

Ver la solución en mensaje original publicado

2 Respuestas 2
trevordjones
Solución
Experto reconocido | Partner nivel Diamond
Experto reconocido | Partner nivel Diamond

Hi @JulBell ,

 

The second link isn't working for me, so I am not able to see what you want to share.  However, when I view source on https://laboiteacocktails.fr/, I don't see the tracking code at all. 

 

You could try copying the tracking code from your HubSpot portal at Settings > Tracking and Analytics > Tracking Code and pasting the code into a custom HTML tag in your Google Tag Manager instead of using the plugin to see if that works better for you.  Plugin conflicts can be frustrating to resolve in WordPress.

 

Additionally, I wonder if you have considered using HubSpot's GDPR compliance tools to manage cookies?  This would eliminate potential conflicts between apps. 

- Trevor
If my post solves your problem, please accept it as a solution.

 

Trevor Jones

Consultant II

Process Pro Consulting
mobilePhone
(207) 939-7689
emailAddress
tjones@processproconsulting.com
website
processproconsulting.com
address
Remote from Maine
linkedin
JulBell
Participante | Partner nivel Platinum
Participante | Partner nivel Platinum

Thanks Trevor, i'll try !!

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