Where/how to set up business hours?

[Cryptured]

Where/how to set up business hours in HubSpot?

[karstenkoehler · Accepted solution]

Hi @Cryptured,

Could you specify what you'd expect to happen when you set up business hours?

You can set up business hours for the live chat on the website, for example, if that's what you're looking for: https://knowledge.hubspot.com/chatflows/create-a-live-chat#before-you-get-started

Best regards

[DDot]

All the links provided for setting "company hours" on this thread lead to pages that do not talk about setting company hours?  I know I've seen one, but can't remember where it was

[Cryptured · Accepted solution]

I got the answer ultimately. I had to start over by adding a new chatflow. from there I could make it for 24/7.

[TiphaineCuisset]

Hi @Cryptured 

Thank you for reaching out.

Do you mean how to set up business hours for live chat or bot for example? You can do that by following these steps (the section that starts with Based on business hours).

Hope that helps.
Have a lovely day,
Tiphaine. 

[DDot]

FYI the page in that link - the words "business hours" do not exist on that page.

[karstenkoehler · Accepted solution]

Hi @Cryptured,

Could you specify what you'd expect to happen when you set up business hours?

You can set up business hours for the live chat on the website, for example, if that's what you're looking for: https://knowledge.hubspot.com/chatflows/create-a-live-chat#before-you-get-started

Best regards