Account & Settings

carlyejowens
Participant

User not receiving welcome email

SOLVE

Could you unbounce the email for x?  

0 Upvotes
1 Accepted solution
jieyintan
Solution
HubSpot Employee
HubSpot Employee

User not receiving welcome email

SOLVE

Hi @carlyejowens 

 

Definitely! I've done that for you. 🙂 

 

Let me know if that works now!

View solution in original post

0 Upvotes
6 Replies 6
Carnic
Member

User not receiving welcome email

SOLVE

Could you unbounce the email for cx

the user not getting the invite/welcome mail. Please do the needful. 

0 Upvotes
sharonlicari
Community Manager
Community Manager

User not receiving welcome email

SOLVE

Hey @Carnic 

 

Could you please confirm your HubID?

 

Thanks

Sharon


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0 Upvotes
jieyintan
Solution
HubSpot Employee
HubSpot Employee

User not receiving welcome email

SOLVE

Hi @carlyejowens 

 

Definitely! I've done that for you. 🙂 

 

Let me know if that works now!

0 Upvotes
NuetAquavit
Member

User not receiving welcome email

SOLVE

Hi there. I have a new colleague who does not receive the welcome email. He may be blocked by Hubspot. What do I do?

0 Upvotes
MiaSrebrnjak
Community Manager
Community Manager

User not receiving welcome email

SOLVE

Hi @NuetAquavit

 

My colleague has told me that you're looking for assistance with this! I'll reach out via DM with next steps! 

 

Cheers
Mia, Community Team 




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0 Upvotes
carlyejowens
Participant

User not receiving welcome email

SOLVE

Perfect.  Thank you! 

0 Upvotes