Account & Settings

EKelly4
Member

User Permissions

SOLVE

I am unable to delete a ticket I created on hubspot even though I have the permisssons. Why is this?Screenshot 2024-11-21 164922.pnge5aa896b-f592-443a-976d-d403a9cd3077.jpg

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

User Permissions

SOLVE

Hi @EKelly4,

 

This is a bug I've experienced before. For some reason, when you select all records, HubSpot sometimes is offended. Try to select only the records on one page (instead of records on all page), delete those, then move on to the next page. It's annoying, I've had support tickets on this a few times but there doesn't seem to be a solution for now.

 

You could flag this with HubSpot support as you are on an Enterprise subscription.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

0 Upvotes
1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

User Permissions

SOLVE

Hi @EKelly4,

 

This is a bug I've experienced before. For some reason, when you select all records, HubSpot sometimes is offended. Try to select only the records on one page (instead of records on all page), delete those, then move on to the next page. It's annoying, I've had support tickets on this a few times but there doesn't seem to be a solution for now.

 

You could flag this with HubSpot support as you are on an Enterprise subscription.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes