Upgrade Woes

Top Contributor

I just upgraded from the free HubSpot plan to the Sales Starter. Now, I have two accounts that are linked: Sales Starter and the free one. 


All of my contacts, tasks, templates, etc. are in the free plan where I don't have the Sales Starter functions. Is there a way I can merge the two so I only have one? Right now, there are no contacts, tasks or anything in Sales Starter.


Thank you.

1 Reply 1
Esteemed Advisor | Gold Partner | HubSpot Certified Trainer



Have you done anything with your new Starter account yet? If not, I would suggest talking to your sales rep (if you had one) and ask them to stop the sales seat on the new portal and ask them to activate it on your current portal. 


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Josh Curcio

We help tier 1 & 2 manufacturers generate leads!
HubSpot Gold Partner & HubSpot Certified Trainer