Nov 30, 2022 10:27 AM
I connected my inbox which is a custom company mail.
I connected the google calendar with the help of the app from the marketplace. (This syncs my meetings when I create them for a customer).
I wanted to start using the booking page and it says that my calendar is not connected. And customers are unable to book meetings with me.
This is because I do not have a Gmail account for my google calendar but only use google calendar with my company email.
Did anybody else have this problem and was able to solve it?
Dec 1, 2022 1:11 AM
To identify the issue, you can use troubleshooting mode.
Dec 1, 2022 3:34 AM
Hey, @06845 I am not quite sure what you mean by that. Can you be a little more specific if it is possible? 🙂
Dec 6, 2022 7:15 AM
x-and-calendar-connection-errors#:~:text=To%20resolve%20the%20issue%3A%201%20Navigate%20to%20the,your%20Office%20365%20inbox%20or%20calendar%20to%20HubSpot. I think this wll help you
Nov 30, 2022 11:51 AM
Dec 1, 2022 3:28 AM
Hey, @ClaraDelabrosse yes I have. The problem is that my google calendar does not have a Gmail account linked to it. As I was told by the Hubspot team the client of the email and calendar must be the same. Therefore I am unable to connect my calendar in settings while I was able to connect it via the app. But sadly the app is not enough for the bookings to function properly.