I am logged in as Super Admin to my HS account. When I click on ''Choose properties for contact association cards'' Under record customisation it tells me I need admin permission to make changes.
I hae spoken to a couple of people from the hubspot team. The first asked me to clear cookies and cache and open in an incogneto brouser. The problem was still there. The second had a look in my account and couldn't see why that was happening so asked me to post here.
If this does not solve the issue, @GGrowth, our next step is to look at your browser extensions directly. Are you using Chrome as a browser? Do you have any Ad Blocking extensions installed such as AdBlocker? The ERR_BLOCKED_BY_CLIENT error usually occurs from an Ad-Blocking plugin, i.e. (Adblocker). Our next troubleshooting step would be to disable all extensions and attempt to save the contact association card settings.
Please feel free to DM me and we can take a look at this together.
If you have verified you are logged into the correct account, cleared your cookies/cache, and tried this in an incognito window but are still seeing this error, can you post a picture of your Console Logs here?
May 12, 202111:05 AM - last edited on May 12, 202112:18 PM by MiaSrebrnjak
Member
Unable to change contact cards
Hi Brendan
Thank you for getting back to me so quickly. Here is the info you requested.
www.google-analytics.com/analytics.js:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT DevTools failed to load SourceMap: Could not load content for chrome-extension://gannpgaobkkhmpomoijebaigcapoeebl/bundle.min.js.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME