Unable to Connect Facebook Ads to HubSpot

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New Member

Hi, 

 

I am setting up HubSpot to connect to Facebook ads, however when I go to select the integration, the box to proceed (next) is greyed out (unclickable) and I cannot proceed.

 

Does any one know how I can get my Facebook and Hubspot accounts to link pas this point. 

 

Screenshot of the error attached. 

 

Thank you

Bottom Right. Greyed out next menuBottom Right. Greyed out next menuScreen prior to this errorScreen prior to this error

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Community Manager

Hello @Commander 

 

When you click in the Facebook option do you get a pop up showing the Facebook you would like to link the Ads? See image below

 

facebook ads.png

 

If that does not show into your account, please follow up the steps on this article :

 

Connect your Facebook ad account to HubSpot 

 

I hope this helps,

 

Kindly,

 

Pam


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