URGENT- Restore Account - Accidental Deletion Of Account

Azet
Participant

We need urgent help with our main account. We need help in recovering our main account x  that was accidentally deleted. There are multiple accounts set up in there so we need to retrieve our x  main account. Below is the list of details that you might need.

 

This is our email: x

And this is a screenshot of the login: x 

This is the list of multiple accounts set up in x that needs to retrieve alongside the main account: x 

 

This problem is also the same with this post of Gelodi: https://community.hubspot.com/t5/CRM/Restore-Account-Accidental-Deletion-of-Account/m-p/401340#M1244...

 

Hope you can help us recover our main account. Thank you!

0 Upvotes
7 Replies 7
sharonlicari
Community Manager

Hi @Azet 

 

Thank you for the information provided. 

 

I've deleted a few details as they are personal information and this is a public forum. 

 

Could you please share your HubID for the main account? 

 

Thanks

Sharon


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Azet
Participant

Hi, Ms. @sharonlicari 

I'm not quite familiar with HubSpot but I already check our x email and there was no confirmation for the ID of our main account. What I'm only seeing are HUB IDs of the multiple accounts set up to our main account. That I can provide which are already attached to the Google Docs I sent. 🙂

 

I'm really sorry, but can we retrieve the main account using the HUB IDs of the multiple accounts set up in there. Here's the link of those multiple accounts:

Thank you in advance, Ms. Sharon.

0 Upvotes
Azet
Participant
Hi, Ms. Sharon

I'm sorry to be a bother but can I make a follow regarding this matter.

Thank you!
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Azet
Participant

Hi, Ms. @sharonlicari 

I hope to hear from you the soonest, as we really need to resolve this problem as soon as possible. Also sent a direct message to you regarding this matter. 

I'll really appreciate your help on this Ms. Sharon. I'm so sorry for the many messages but this problem needs to be solved as soon as possible. 😞

0 Upvotes
Azet
Participant

Hi, Ms. @sharonlicari 

 

I've listed the HUB ID of each client set up under our x main account. We need to retrieve our main account so we can retrieve these accounts too. These are the HUB IDs I can provide since I can't find the main HUB ID of our x main account. I hope these IDs can help in recovering our account. I'm sorry to be a bother but our team really needs to recover our main account. Thank you in advance and really appreciate your help Ms. Sharon. 😞 🙂

 

0 Upvotes
sharonlicari
Community Manager

Hi @Azet 

 

 

I've followed with you on a private message

 

Thanks

Sharon


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0 Upvotes
Azet
Participant

Hi, Ms. @sharonlicari 

Already replied to your private message. Thank you!

0 Upvotes