Here at HubSpot, we really love security, and we know it’s incredibly important to our customers, too. We recently added new functionality to our two-factor authentication (2FA) offering that we want you to know about, and encourage you to take advantage of: Required 2FA for all users on your HubSpot account. This feature is the surest, most effective way to make sure your users take security seriously! If you don’t know what 2FA is, no worries; we’re here to help!
What is Two-Factor Authentication?
2FA is a security feature that requires you to authenticate your login with two different methods. In the case of your HubSpot account, those two methods are something you know (your HubSpot password), and something you have (your mobile phone, where you can receive an SMS text message or authenticator app code.)
Why Does It Matter?
2FA helps keep your accounts safe because there's a very low chance that a potential attacker has both your password and access to that device. This is true even if your password is something awful, like password123$ (seriously, if this is your password, please change it).
Would it be possible to use ENTRUST Identity instead of google authenticator for the 2 factor authentication? It is really incovinient for sales managers to switch to a different authenticator. Many thanks
2 factor authentication text is not arriving. I've been smashing into the terrible support at hubspot for a week trying to fix this. I've created this fake account just so i could log in somewhere and try to get some support. FIX YOUR 2FA.
name, email and phone number are correct, msg pops up saying the text has been sent. THE TEXT NEVER ARRIVES.
HELP, IT'S BEEN A WEEK OF FRUSTRATION AND INACTION AND STONE WALLING BY HUBSPOT
This is a valid question that really does require an answer. I love the security that 2FA offers... but I was recently locked out of another account for 6 months because that company did not have a reasonable work-around. So, yes, please address this... what happens if we get a new device? Knowing how this will be handled goes far in helping us decide what security features work for us.