Trouble setting up email in hubspot

[HKirk]

I have used the Hubspot chat but they could not help me connect my email with my new hubspot account. The system said This email address looks invalid & when I added Advanced Options it didn't like the IMAP 'That domain looks invalid'

[kvlschaefer]

Hi @HKirk,

Thanks for reaching out!

It seems you may have chatted with our sales team since you're a free user. You've come to the right place for help 🙂 

Could you confirm you have followed the troubleshooting steps detailed here as well as providing us with a screenshot of the error message you're seeing on your end?

Thank you!

Best,

Kristen