Account & Settings

HKirk
Member

Trouble setting up email in hubspot

I have used the Hubspot chat but they could not help me connect my email with my new hubspot account. The system said This email address looks invalid & when I added Advanced Options it didn't like the IMAP 'That domain looks invalid'

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kvlschaefer
Community Manager
Community Manager

Trouble setting up email in hubspot

Hi @HKirk,

 

Thanks for reaching out!

 

It seems you may have chatted with our sales team since you're a free user. You've come to the right place for help 🙂 

 

Could you confirm you have followed the troubleshooting steps detailed here as well as providing us with a screenshot of the error message you're seeing on your end?

 

Thank you!

 

Best,

Kristen