There was an error trying to send your message. Please try again later.

[max8789]

When sending a form it writes an error "There was an error trying to send your message. Please try again later.", but the form is sent by mail.

[MatthewShepherd · Accepted solution]

Hi @max8789 

Can you provide a URL to where your form is located?

Is this a form embedded on an external site or within a Hubspot page?

[max8789]

http://www.open-tag.com/

[MatthewShepherd]

Hi @max8789 

That contact form at the bottom of your home page is a Wordpress Contact Form 7 form, so it's likely the error message is being generated by Contact Form 7 due to a configuration issue within that form's settings in Wordpress. Take a look at this article for possible solutions: https://contactform7.com/faq/i-get-an-error-message-with-a-red-border-so-how-can-i-solve-this/

If you have the Hubspot non-Hubspot forms feature turned on, its possible Hubspot is grabbing the form contents for you and sending you a notification.