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max8789
Member

There was an error trying to send your message. Please try again later.

SOLVE

When sending a form it writes an error "There was an error trying to send your message. Please try again later.", but the form is sent by mail.

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1 Accepted solution
MatthewShepherd
Solution
Key Advisor

There was an error trying to send your message. Please try again later.

SOLVE

Hi @max8789 

 

Can you provide a URL to where your form is located?

 

Is this a form embedded on an external site or within a Hubspot page?

Matthew Shepherd

Freelance HubSpot Consultant
CRM Consultant | SEO Specialist

Did my post help answer your query?Help the community by marking it as a solution.

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3 Replies 3
MatthewShepherd
Solution
Key Advisor

There was an error trying to send your message. Please try again later.

SOLVE

Hi @max8789 

 

Can you provide a URL to where your form is located?

 

Is this a form embedded on an external site or within a Hubspot page?

Matthew Shepherd

Freelance HubSpot Consultant
CRM Consultant | SEO Specialist

Did my post help answer your query?Help the community by marking it as a solution.
0 Upvotes
max8789
Member

There was an error trying to send your message. Please try again later.

SOLVE
0 Upvotes
MatthewShepherd
Key Advisor

There was an error trying to send your message. Please try again later.

SOLVE

Hi @max8789 

That contact form at the bottom of your home page is a Wordpress Contact Form 7 form, so it's likely the error message is being generated by Contact Form 7 due to a configuration issue within that form's settings in Wordpress. Take a look at this article for possible solutions: https://contactform7.com/faq/i-get-an-error-message-with-a-red-border-so-how-can-i-solve-this/

 

If you have the Hubspot non-Hubspot forms feature turned on, its possible Hubspot is grabbing the form contents for you and sending you a notification. 

 

Matthew Shepherd

Freelance HubSpot Consultant
CRM Consultant | SEO Specialist

Did my post help answer your query?Help the community by marking it as a solution.
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