Temporarily removing user access

SOLVE
JTomkinson
Member

We would like to remove some user access to our system for a week to ensure that no communications are sent during this set period. Is there an easy way to temporarily disable access of users? 

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Accepted Solutions
karstenkoehler
Solution
Most Valuable Member

Hi @JTomkinson,

 

Are you referring to sales, one-to-one communication with contacts? In that case it would be easiest to remove the permissions to communicate with contacts for these users.

 

This would be the crucial setting (Menu > Settings > Users & Teams > search and click user > tab CRM)

 

karstenkoehler_0-1627310297331.png

 

If you're referring to marketing emails, switch to the Marketing tab, here you can remove Publish permissions for Email.

 

Let me know if you have any follow-up questions!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


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1 Reply 1
karstenkoehler
Solution
Most Valuable Member

Hi @JTomkinson,

 

Are you referring to sales, one-to-one communication with contacts? In that case it would be easiest to remove the permissions to communicate with contacts for these users.

 

This would be the crucial setting (Menu > Settings > Users & Teams > search and click user > tab CRM)

 

karstenkoehler_0-1627310297331.png

 

If you're referring to marketing emails, switch to the Marketing tab, here you can remove Publish permissions for Email.

 

Let me know if you have any follow-up questions!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post