Sep 13, 2019 3:04 AM
I've seen there are many users that have the same issue but nothing could help me out to make it wor properly. I was trying to add team Members to the Hubspot but the invites are all pending. Also several resend invitations didn't get to the Team Members. (Also tried all the possible solutions like withelist ecc ecc.)
Is there any other way to garantee the access for other Memebrs?
Sep 13, 2019 5:58 AM
Did you work through all of the steps in this post? https://community.hubspot.com/t5/Account-Settings/New-user-not-receiving-welcome-email-PLEASE-READ-B...
If steps 1 to 4 in that post aren't working, then we can ping one of the moderators - they'll want to know the following (probably best shared in a direct message):
1. Email address of the user
2. Portal you are trying to add the user to
3. Confirm where in the process the user is getting stuck
Sep 13, 2019 8:55 AM