Feb 26, 2021 4:10 AM
Recently I realize that the default setting for the task reminder is set to be “no reminder” where it used to default with an email reminder with notification.
Although I can manually change it each time with a desired reminder (if I remember), I am wondering if anyone know how to change this setting back?
I checked my account setting and it does not seem there is anything I can do. Help please.
Apr 12, 2021 8:39 AM
Thank you for reaching out.
There is no update or now since I last posted, at the moment your best next step will be to use the daily digest with steps explained here as well as subscribing to the Idea here to get notified when there is an update from the product team.
Mar 8, 2021 11:03 AM
We are also having the same issue. The default has been changed to not send email reminders. I am unable to find a setting to change it back. I get addressing the users that didn't want this to be the default behavior, but our sales people built their workflow around this. It would be nice to have the ability to set the default behavior.
Mar 10, 2021 6:54 AM
Thank you for reaching out
I understand how it can be an isue for you. Here is the explanation from our PM. I also want to quote them here for the following:
Also, HubSpot now sends a daily email digest of all the tasks you have due in a given day. If you're not currently receiving this daily email digest, head to Settings>Notifications>Tasks> Select "Tasks daily digest". A daily digest will show up in your inbox at 8 AM and ensure you are still notified about any tasks you have due daily.
Product Team also clarified that in the coming months, we'll enable you to customize task defaults like due date, time, and reminders. If interested in this capability, track this idea to see when this goes live.
I hope it helps!
Feb 26, 2021 9:41 AM
I am not aware of a setting to change the default task reminder. I may be mistaken, but I don't believe there has been a change in the defaults for this...it appears the same as it always has for me.
|Did this post help solve your problem? If so, please mark it as a solution.|
HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer
Mar 10, 2021 5:12 AM
We are also having this same issue @ Clicksit and is resulting in a lot of missed tasks across the team in the process - now the problem has been identified, we can avoid, but very clunky process now and is still result in tasks being missed - please advise a solution for this - thanks