Account & Settings

LChien
Member

Task reminder

Recently I realize that the default setting for the task reminder is set to be “no reminder” where it used to default with an email reminder with notification.

Although I can manually change it each time with a desired reminder (if I remember), I am wondering if anyone know how to change this setting back?

I checked my account setting and it does not seem there is anything I can do. Help please.

BStanley
Participant

Task reminder

Hi There,

 

Is there any solution for this issue yet?

 

0 Upvotes
TiphaineCuisset
Community Manager
Community Manager

Task reminder

Hi @BStanley 

 

Thank you for reaching out. 

 

There is no update or now since I last posted, at the moment your best next step will be to use the daily digest with steps explained here as well as subscribing to the Idea here to get notified when there is an update from the product team. 

 

Thank you

Best

Tiphaine


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


pdavis
Participant

Task reminder

We are also having the same issue.  The default has been changed to not send email reminders.  I am unable to find a setting to change it back.  I get addressing the users that didn't want this to be the default behavior, but our sales people built their workflow around this.  It would be nice to have the ability to set the default behavior.

TiphaineCuisset
Community Manager
Community Manager

Task reminder

Hi @pdavis 

 

Thank you for reaching out 

 

I understand how it can be an isue for you. Here is the explanation from our PM. I also want to quote them here for the following: 
Also, HubSpot now sends a daily email digest of all the tasks you have due in a given day. If you're not currently receiving this daily email digest, head to Settings>Notifications>Tasks> Select "Tasks daily digest". A daily digest will show up in your inbox at 8 AM and ensure you are still notified about any tasks you have due daily. 

 

Product Team also clarified that in the coming months, we'll enable you to customize task defaults like due date, time, and reminders. If interested in this capability, track this idea to see when this goes live. 

 

I hope it helps!

Best

Tiphaine


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


Josh
Recognized Expert | Platinum Partner
Recognized Expert | Platinum Partner

Task reminder

Hi @LChien,

 

I am not aware of a setting to change the default task reminder. I may be mistaken, but I don't believe there has been a change in the defaults for this...it appears the same as it always has for me.

 

Josh 




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer

BStanley
Participant

Task reminder

We are also having this same issue @ Clicksit and is resulting in a lot of missed tasks across the team in the process - now the problem has been identified, we can avoid, but very clunky process now and is still result in tasks being missed - please advise a solution for this - thanks

0 Upvotes
BStanley
Participant

Task reminder

As PDavis has mentioned, I can see no method or changing this back to default to ensure emails are sent with reminders.

Any help with this will be much appreciated 

0 Upvotes