Synchronizing Contacts from Outlook

[ITEJEDA]

Hi, I have set up the synchronization between Outlook and Hubspot and the only thing that gets synchronise is the Name and the email but the rest of the details are not being pulled through.

I have checked the mapping and all seems to be correct.

Any idea on what to do?

thanks, Ivan

[LouiseHare]

Hi @ITEJEDA,

What other details are you expecting to pull through to HubSpot?

Thanks,

Louise Hare she/her

Freelance HubSpot Expert

If my reply helped to answer your question please mark it as a solution to make it easier for others to find!

[ITEJEDA]

I was expecting the phone number, the linkedin profile, the address, etc.

Instead, all I get is the name and email and not the rest.

[LouiseHare · Accepted solution]

Where are these details contained in Outlook? As far as I'm aware only email and name will ever sync across.

Louise Hare she/her

Freelance HubSpot Expert

If my reply helped to answer your question please mark it as a solution to make it easier for others to find!