SuperAdmin needs to be deleted

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New Contributor

Hello - the person assigned as SuperAdmin for account no longer works for our business. I need to revoke his access to this as soon as possible. I am unable to do anything as I do not have his log-in password and am not myself set as Super Admin to make changes... what can I possibly do? Nobody that works for us has any admin priviledges for HubSpot and that's a problem. Thank you.

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HubSpot Moderator

Hi @mattgraff  I'll reach out to you through PM. 

 

Thank you,

Ed Justen

 

 


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New Contributor

I have this same issue. need to delete a Super admin! 

Thanks

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HubSpot Moderator

Hi @Tim10xcg .   Check your PMs! 

 

Ed 


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New Contributor

Dear support!

 

I need to be deleted as a super admin from this account, could you please help?

(Another super admin is assigned)

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Community Manager

Hi @anastasialip,

 

Your new super admin can remove you from the account by following the steps here.

 

Thank you,
Jenny


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New Member

same here @edjusten ! Can you help me out too?

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Community Manager

Hi @anderpalma,

 

If you can direct message me the information and email address of the super admin, I can assist.

 

Thank you,
Jenny


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New Member

I have the same issue - I need to revoke a super admin's access asap. Can you please assist?

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New Contributor

Hi,

 

I have the same problem, the previous super admin left the company and I need to delet him and become a super admin.

 

How can i do it?

 

Thanks !

 

 

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Community Manager

Hi @benjaminC27

 

Can you please direct message me including your email address, the email address of the previous super admin and your portal ID? 

 

Thank you,

Jenny


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