Struggling with all the correct details being on my hubspot profile

[KMercier]

HELP!!! I have joined a new business that uses Hubspot. They have created my profile, which I have no issue logging into. However, when I am on my profile, I am unable to see any details. For example, I cannot find any client/ contact/other details on the CRM.

Please can someone help me or advise me to get this information to appear!!!

[karstenkoehler · Accepted solution]

Hi @KMercier,

If you were invited to a HubSpot portal by an admin, then you would have to reach out to them to adjust your permissions. It sounds like they created a very restricted permission set for you: https://knowledge.hubspot.com/user-management/manage-user-permissions

(This can only be solved by admins in the HubSpot portal, not by contributors in this user-to-user community.)

Best regards