Still receiving "New unassigned email conversation" alert after disabling
SOLVEI have unchecked the "New unassigned email conversation" box in Settings> Notifications> New unnasigned, but I still continue top receive alerts.
Should I be changing another setting elswhere?
1 Accepted solution
Still receiving "New unassigned email conversation" alert after disabling
SOLVEHi @CARios,
Can you try disabling all notifications with the slider at the top and re-enabling them? This has helped other users in the past.
Additionally, I'd try rechecking the two boxes, saving, then unchecking them, saving again.
If that still doesn't solve the issue, I'd recommend reaching out to HubSpot support directly about this buggy behavior.
Best regards!
| Karsten Köhler |
 | Did my post help answer your query? Help the community by marking it as a solution. |
Still receiving "New unassigned email conversation" alert after disabling
SOLVEHi @CARios,
Can you try disabling all notifications with the slider at the top and re-enabling them? This has helped other users in the past.
Additionally, I'd try rechecking the two boxes, saving, then unchecking them, saving again.
If that still doesn't solve the issue, I'd recommend reaching out to HubSpot support directly about this buggy behavior.
Best regards!
| Karsten Köhler |
| Did my post help answer your query? Help the community by marking it as a solution. |
