Solved: Deactivate cookie consent banner

[simonecape]

Hello!

I would like to deactivate the GDPR banner after I activated it, I read on bottom on this page (https://knowledge.hubspot.com/articles/kcs_article/account/how-do-i-turn-on-gdpr-functionality-in-my...) this "Please note: if you disable GDPR in your account, the cookie consent banner will not be automatically disabled. " So, what I have to do to deactivate it?

Kind regards

[NVandrepol]

Hi,

Could you tell me which option you disabled? I'm having the same problem.

[AGreenlake]

Cookies are super annoying! Settings / Privacy & Consent / Cookies.  If you contact any staff from Hubspot, they usually tell you to go to settings / tracking cookies, which is nonexistent. 

[AGreenlake]

before shutting off all the cookies from settings, my computer showed over 300+ cookies, after doing the settings, there are still over 30+ cookies.  If I don't see them go away, I'll most likely give up on HubSpot.

[PamCotton]

Hello @AGreenlake, is the cookies settings currently deactivate on certain pages or all pages?  The more information, screenshots, and details you can provide, the better I can advise on the next steps.

Thank you,

Pam

[PamCotton]

Hello @NVandrepol, wanted to share this knowledge base here with more information on how you are able to deactivate.

Kindly,

Pam

[simonecape · Accepted solution]

Solved: I went to the tracking section in the main settings.