Account & Settings

simonecape
Member

Solved: Deactivate cookie consent banner

SOLVE

Hello!

I would like to deactivate the GDPR banner after I activated it, I read on bottom on this page (https://knowledge.hubspot.com/articles/kcs_article/account/how-do-i-turn-on-gdpr-functionality-in-my...) this "Please note: if you disable GDPR in your account, the cookie consent banner will not be automatically disabled. " So, what I have to do to deactivate it?

Kind regards

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1 Accepted solution
simonecape
Solution
Member

Solved: Deactivate cookie consent banner

SOLVE

Solved: I went to the tracking section in the main settings.

View solution in original post

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6 Replies 6
NVandrepol
Contributor

Solved: Deactivate cookie consent banner

SOLVE

Hi,

 

Could you tell me which option you disabled? I'm having the same problem.

AGreenlake
Participant

Solved: Deactivate cookie consent banner

SOLVE

Cookies are super annoying! Settings / Privacy & Consent / Cookies.  If you contact any staff from Hubspot, they usually tell you to go to settings / tracking cookies, which is nonexistent. 

AGreenlake
Participant

Solved: Deactivate cookie consent banner

SOLVE

before shutting off all the cookies from settings, my computer showed over 300+ cookies, after doing the settings, there are still over 30+ cookies.  If I don't see them go away, I'll most likely give up on HubSpot.

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PamCotton
Community Manager
Community Manager

Solved: Deactivate cookie consent banner

SOLVE

Hello @AGreenlake, is the cookies settings currently deactivate on certain pages or all pages?  The more information, screenshots, and details you can provide, the better I can advise on the next steps.

 

Thank you,

Pam

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PamCotton
Community Manager
Community Manager

Solved: Deactivate cookie consent banner

SOLVE

Hello @NVandrepol, wanted to share this knowledge base here with more information on how you are able to deactivate.

 

Kindly,

Pam

Você sabia que a Comunidade está disponível em outros idiomas?
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simonecape
Solution
Member

Solved: Deactivate cookie consent banner

SOLVE

Solved: I went to the tracking section in the main settings.

0 Upvotes