Account & Settings

ib92
Member

Social icons don't appear in email signature (Outlook)

I successfully created a new email signature using Hubspot's generator, and configured it in my work Outlook account. It looks fine when I'm on my laptop; however, when viewed on mobile (Outlook app, most up to date version July 28 2022), the social icons are just missing or maybe so elongated you can't read them. The logo is also cut off.

 

Screenshot of the signature on mobile:

ib92_0-1659631352888.png

Vs on laptop (same email):

ib92_1-1659631400869.png

When I send the email to, say, my Rocketmail (Yahoo) account and view in on the mobile app, it looks fine. It's just Outlook having a problem.

 

Ref: https://community.hubspot.com/t5/Account-Settings/Email-Signature-Generator-Issue/m-p/650197/highlig...

 

0 Upvotes
1 Reply 1
kvlschaefer
Community Manager
Community Manager

Social icons don't appear in email signature (Outlook)

Hi @ib92,

 

Thanks for reaching out!

 

I would like to add our experts to this conversation to see if they have any tips. 

Hi @Anton@Teun@Jnix284 - Do you have any advice for @ib92 on how to make the social icons appear in their signature?

 

Thank you!

 

Best,

Kristen


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