Snippets ot visible for everyone in team

[JGayman]

The snippets created by anyone in my team are visible for everyone except for one of the three free accounts. 

The colleague can see 3 of our oldest sniuppets, but not any of the snippets created or adjusted since that day.

We've tried both the Gmail and Outloook app, neither of them work.

[danmoyle]

@JGayman this may seem like a silly question, and I apologize. However I've made this mistake before so I'm sharing it with you now. Is the team member sure they're searching under Owner = Any like this: 

Another idea is that it's a glitch, and maybe they need to sign out and sign in to refresh the account? 

Final idea: Have you contacted Support? They may have insight as well. 

Good luck!