Settings - Domains & URLs - DNS Setup - Page not loading

[BJordan36]

I have set up all of my DNS records between Hubspot and my domain provider. However, when I go back to Hubspot to confirm all of the records have been entered properly and propogated, I click on the continue button for "Setup for www.website.com is ready to be continued." and the page opens and spins/does not load. Is thi s a bug? How do I get this to work?

[trevordjones]

Hi @BJordan36 - Typically when you click continue, HubSpot will do a scan to validate that the records have been updated appropriately.  This can take several minutes.  I suggest that you be patient while this process is ongoing and work on something in another tab.

[BJordan36]

I understand it can take time to validate however, I have logged in for 4 successive days and I get this same result. 

[trevordjones · Accepted solution]

Hi @BJordan36 - 

If you log in the next day and you see "Ready to be continued" again, this is  an indication that something is not correct with your DNS settings.

I would suggest using these troubleshooting setps to determine what is incorrectly configured for your domain.