Account & Settings

Nickolas_Bayt
Contributor

See calling minutes used for other users?

SOLVE

Hello everybody!

 

I'm not sure if I'm blind or not, but I can't find a way to see how many minutes of calling my sales pro users are using. Is there a way to see this information besides asking each of my users dirrectly?

 

Thanks in advance.

0 Upvotes
1 Accepted solution
MFrankJohnson
Solution
Thought Leader

See calling minutes used for other users?

SOLVE

Q: [Is there] a way to see how many minutes of calling my sales pro users are using besides asking each of my users dirrectly?

 

Short A: He11 yea! haha

(see image)

hubspot-sales-dashboard-report-call-duration-gif.gif 

 

Longer A:

n/a

 

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com

View solution in original post

3 Replies 3
MFrankJohnson
Solution
Thought Leader

See calling minutes used for other users?

SOLVE

Q: [Is there] a way to see how many minutes of calling my sales pro users are using besides asking each of my users dirrectly?

 

Short A: He11 yea! haha

(see image)

hubspot-sales-dashboard-report-call-duration-gif.gif 

 

Longer A:

n/a

 

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com
Greatoutcomes
Contributor

See calling minutes used for other users?

SOLVE

@MFrankJohnson thanks for showing this report.  One comment, I think it'll be dependent on the account you're using. I use Sales Legacy Starter and can't see the field 'Measure' so I can't get the Total Duration in the month, only average duration.  Need to upgrade I guess.

0 Upvotes
Nickolas_Bayt
Contributor

See calling minutes used for other users?

SOLVE

@MFrankJohnson

Doi, didn't even check the reports section, thanks a ton!

~Nickolas