Account & Settings

wtaylor208
Member

Requesting Help

SOLVE

I did not create an export of a dashboard, but every morning at 12:28 am i get an Email that says "There was an error processing your Dashboard export"

How do I get this to stop.  We don't even use Hubspot anymore but it keeps sending this email.

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1 Accepted solution
Bryantworks
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Requesting Help

SOLVE

Hey @wtaylor208 

 

You likely still have a free account that's sending you the email.  If you take a look at your dashboard here:

1.png

 

 

You'll see the option to "Manage recurring emails" from there you can delete your dashboard report.

 

Reports dashboard - Google Chrome 2019-05-31 09.24.29.png

 

Hope this helps!

Chris Bryant | Your Dedicated HubSpot Expert

View solution in original post

3 Replies 3
Bryantworks
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Requesting Help

SOLVE

Hey @wtaylor208 

 

You likely still have a free account that's sending you the email.  If you take a look at your dashboard here:

1.png

 

 

You'll see the option to "Manage recurring emails" from there you can delete your dashboard report.

 

Reports dashboard - Google Chrome 2019-05-31 09.24.29.png

 

Hope this helps!

Chris Bryant | Your Dedicated HubSpot Expert
wtaylor208
Member

Requesting Help

SOLVE

thank you...I think this is it!

 

0 Upvotes
Bryantworks
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Requesting Help

SOLVE

Sure thing @wtaylor208 !  If that is the solution, would you mind accepting my above response so that users with the same issue can easily find this?  Thanks!

Chris Bryant | Your Dedicated HubSpot Expert
0 Upvotes