Account & Settings

JHowells
Membre

Removing Hubspot from Sync'ed Gmail Accounts

Résolue

I have a couple of Gmail accounts that were sync'ed when I added the Hubspot email integration. I'd like to only used one of these accounts. I followed the steps in the Google Account to remove Hubspot access on the account I don't want to integrate but I still see the icon. Is there a way to remove that icon. I can see in Hubspot settings that just one account is integrated so not sure why the Hubspot icon and integration info is still showing up.

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3 Solutions acceptées
DAnaGuiloff
Solution
Contributeur de premier rang | Partenaire solutions
Contributeur de premier rang | Partenaire solutions

Removing Hubspot from Sync'ed Gmail Accounts

Résolue

So you did this: https://knowledge.hubspot.com/connected-email/remove-access-to-hubspot-from-google and the extension icon is still showing.

 

Did you also do this: https://knowledge.hubspot.com/email-tracking/how-do-i-uninstall-hubspot-sales or this: https://knowledge.hubspot.com/account/disconnect-your-inbox-from-hubspot

 

Try following those last 2 articles, they should help resolve whatever part is still connected. 🙂

Voir la solution dans l'envoi d'origine

DAnaGuiloff
Solution
Contributeur de premier rang | Partenaire solutions
Contributeur de premier rang | Partenaire solutions

Removing Hubspot from Sync'ed Gmail Accounts

Résolue

Awesome @JHowells glad that did the trick. With most integrations, disconnecting is a multi-step process.

Voir la solution dans l'envoi d'origine

JHowells
Solution
Membre

Removing Hubspot from Sync'ed Gmail Accounts

Résolue

Just an update - I did have to reinstall the Hubspot Chrome plug in to the Gmail account I wanted to use. The solution removed the plug in from all Gmail accounts. I reintalled after un-syncing the Gmail accounts and it worked perfectly. Thank you!

Voir la solution dans l'envoi d'origine

5 Réponses
JHowells
Solution
Membre

Removing Hubspot from Sync'ed Gmail Accounts

Résolue

Just an update - I did have to reinstall the Hubspot Chrome plug in to the Gmail account I wanted to use. The solution removed the plug in from all Gmail accounts. I reintalled after un-syncing the Gmail accounts and it worked perfectly. Thank you!

DAnaGuiloff
Contributeur de premier rang | Partenaire solutions
Contributeur de premier rang | Partenaire solutions

Removing Hubspot from Sync'ed Gmail Accounts

Résolue

Wonderful!

0 Votes
DAnaGuiloff
Solution
Contributeur de premier rang | Partenaire solutions
Contributeur de premier rang | Partenaire solutions

Removing Hubspot from Sync'ed Gmail Accounts

Résolue

So you did this: https://knowledge.hubspot.com/connected-email/remove-access-to-hubspot-from-google and the extension icon is still showing.

 

Did you also do this: https://knowledge.hubspot.com/email-tracking/how-do-i-uninstall-hubspot-sales or this: https://knowledge.hubspot.com/account/disconnect-your-inbox-from-hubspot

 

Try following those last 2 articles, they should help resolve whatever part is still connected. 🙂

JHowells
Membre

Removing Hubspot from Sync'ed Gmail Accounts

Résolue

Thank you! I had completed the first suggestion. The second suggestion did the trick. Thanks again!

DAnaGuiloff
Solution
Contributeur de premier rang | Partenaire solutions
Contributeur de premier rang | Partenaire solutions

Removing Hubspot from Sync'ed Gmail Accounts

Résolue

Awesome @JHowells glad that did the trick. With most integrations, disconnecting is a multi-step process.