Account & Settings

CostBenefit
Membre

Recovering Deactivated Accounts

Résolue

Hi my account was deactivated 10 days ago.  I'd like to get my contacts back.  Thanks in advance.

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1 Solution acceptée
Phil_Vallender
Solution
Membre irremplaçable | Partenaire solutions Diamond
Membre irremplaçable | Partenaire solutions Diamond

Recovering Deactivated Accounts

Résolue

Hi @CostBenefit 

 

The form mentioned is at the bottom of Log in to HubSpot

 

It will appear when you click 'If you're unable to log in after following the steps above, click here to submit your information.'

 

Hope this helps.

Phil Vallender | HubSpot Website Agency

Voir la solution dans l'envoi d'origine

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3 Réponses
Phil_Vallender
Membre irremplaçable | Partenaire solutions Diamond
Membre irremplaçable | Partenaire solutions Diamond

Recovering Deactivated Accounts

Résolue

Hi @CostBenefit 

 

Please follow the instructions here: Account Deactivation

 

Hope this helps.

Phil Vallender | HubSpot Website Agency
CostBenefit
Membre

Recovering Deactivated Accounts

Résolue

Hi, 

Thanks for the reply.

However, the link referred to a form which was not there.

I previously had an account under info@envirovaluation.org but I cannot seem to get it back.  In the past I was deactivated and recovery was easy.

Thanks in advance.

 

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Phil_Vallender
Solution
Membre irremplaçable | Partenaire solutions Diamond
Membre irremplaçable | Partenaire solutions Diamond

Recovering Deactivated Accounts

Résolue

Hi @CostBenefit 

 

The form mentioned is at the bottom of Log in to HubSpot

 

It will appear when you click 'If you're unable to log in after following the steps above, click here to submit your information.'

 

Hope this helps.

Phil Vallender | HubSpot Website Agency
0 Votes