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CostBenefit
Member

Recovering Deactivated Accounts

SOLVE

Hi my account was deactivated 10 days ago.  I'd like to get my contacts back.  Thanks in advance.

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1 Accepted solution
Phil_Vallender
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Recovering Deactivated Accounts

SOLVE

Hi @CostBenefit 

 

The form mentioned is at the bottom of Log in to HubSpot

 

It will appear when you click 'If you're unable to log in after following the steps above, click here to submit your information.'

 

Hope this helps.

Phil Vallender | HubSpot Website Agency

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3 Replies 3
Phil_Vallender
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Recovering Deactivated Accounts

SOLVE

Hi @CostBenefit 

 

Please follow the instructions here: Account Deactivation

 

Hope this helps.

Phil Vallender | HubSpot Website Agency
CostBenefit
Member

Recovering Deactivated Accounts

SOLVE

Hi, 

Thanks for the reply.

However, the link referred to a form which was not there.

I previously had an account under info@envirovaluation.org but I cannot seem to get it back.  In the past I was deactivated and recovery was easy.

Thanks in advance.

 

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Phil_Vallender
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Recovering Deactivated Accounts

SOLVE

Hi @CostBenefit 

 

The form mentioned is at the bottom of Log in to HubSpot

 

It will appear when you click 'If you're unable to log in after following the steps above, click here to submit your information.'

 

Hope this helps.

Phil Vallender | HubSpot Website Agency
0 Upvotes