Reconnect Email to Hubspot

[MSilva42]

I  am having trouble recnnecting my email to Hubspot. 

I am putting the correct password, and my servers are correct as well, with the doors and everything but it give an error when reconnecting and I don't understand why this is happening

[kvlschaefer]

Hi @MSilva42,

Thanks for reaching out to the Community! 

I understand that you are trying to connect your personal email via IMAP, is that right? Do you have a screenshot of the error you're seeing in HubSpot? (Please be sure to hide any personal information such as your email)

Can you try out the steps listed in the linked article above, and please review if you meet technical requirements listed here. You must meet all of the technical requirements before you can reconnect.

If you meet the technical requirements and are still seeing the error, can I have you review the "Troubleshoot errors when connecting an inbox with IMAP and SMTP" that might help you! 

Please let me know if you're still seeing this error after reviewing the above resources. 

Cheers,

Kristen