Account & Settings

CMathews53
メンバー

Re: Cannot change email

解決

Hi Tiphaine or Customer Support,

 

I changed my email address in my profile and got confirmation that Hubspot changed my email. However, I am still getting notifications from Hubspot to my old email address. Is there a glitch? Or are there multiple places where I need to update my email address?

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1件の承認済みベストアンサー
TiphaineCuisset
解決策
コミュニティーマネージャー
コミュニティーマネージャー

Re: Cannot change email

解決

Hi @CMathews53 

 

Thank you I received your DM! I had a look and I could see that the emails you are receiving are form submissions notifications, which makes me think you may not have changed the email for that. Can you double check if you changed your email in the settings for these notifications by following these steps

 

Thank you!

Best

Tiphaine


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


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2件の返信
TiphaineCuisset
コミュニティーマネージャー
コミュニティーマネージャー

Re: Cannot change email

解決

Hi @CMathews53 

 

Thank you for reaching out!

 

I've moved your post to a new thread as it seems the issue is a bit different. 

 

Could you send me via DM the old email address you're talking about, as well as the new one? I'll have a look.

 

Thank you!

Best

Tiphaine


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


0 いいね!
TiphaineCuisset
解決策
コミュニティーマネージャー
コミュニティーマネージャー

Re: Cannot change email

解決

Hi @CMathews53 

 

Thank you I received your DM! I had a look and I could see that the emails you are receiving are form submissions notifications, which makes me think you may not have changed the email for that. Can you double check if you changed your email in the settings for these notifications by following these steps

 

Thank you!

Best

Tiphaine


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


0 いいね!