Quote Confirmation from HubSpot Sales not our Company?

[AllyJ]

One of our clients pointed out that after she signed her quote, the confirmation email comes from HubSpot Sales and not from our company.  How do we change this to come from one of our company email addresses?

[webdew · Accepted solution]

Hi @AllyJ ,

Thats setting is by default, so unfortunately we can not customize it.

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

[karstenkoehler · Accepted solution]

Hi @AllyJ,

Unfortunately this isn't possible at this stage, there aren't any specific settings for that.

There are two related requests in the HubSpot Ideas section of the community, Change From address for Quote eSign verification email and Replace email verification for eSignature with unique URL, although they don't quite match what you're looking for. You could either comment on these ideas or create a new one. The product team is monitoring these requests based on popularity. I'll happily upvote your idea, I agree that this would be a useful addition.

Hope this helps!

[webdew · Accepted solution]

Hi @AllyJ ,

Thats setting is by default, so unfortunately we can not customize it.

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.