Quote Confirmation from HubSpot Sales not our Company?

SOLVE
AllyJ
Member

One of our clients pointed out that after she signed her quote, the confirmation email comes from HubSpot Sales and not from our company.  How do we change this to come from one of our company email addresses?

2 Accepted solutions

Accepted Solutions
webdew
Solution
Top Contributor | Diamond Partner

Hi @AllyJ ,

Thats setting is by default, so unfortunately we can not customize it.

Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

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0 Upvotes
karstenkoehler
Solution
Hall of Famer

Hi @AllyJ,

 

Unfortunately this isn't possible at this stage, there aren't any specific settings for that.

 

There are two related requests in the HubSpot Ideas section of the community, Change From address for Quote eSign verification email and Replace email verification for eSignature with unique URL, although they don't quite match what you're looking for. You could either comment on these ideas or create a new one. The product team is monitoring these requests based on popularity. I'll happily upvote your idea, I agree that this would be a useful addition.

 

Hope this helps!

 

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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0 Upvotes
2 Replies 2
webdew
Solution
Top Contributor | Diamond Partner

Hi @AllyJ ,

Thats setting is by default, so unfortunately we can not customize it.

Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

View solution in original post

0 Upvotes
karstenkoehler
Solution
Hall of Famer

Hi @AllyJ,

 

Unfortunately this isn't possible at this stage, there aren't any specific settings for that.

 

There are two related requests in the HubSpot Ideas section of the community, Change From address for Quote eSign verification email and Replace email verification for eSignature with unique URL, although they don't quite match what you're looking for. You could either comment on these ideas or create a new one. The product team is monitoring these requests based on popularity. I'll happily upvote your idea, I agree that this would be a useful addition.

 

Hope this helps!

 

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

0 Upvotes