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Problem: unable to receive export emails to my administrator address

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New Member

hello,

 

I have a problem to receive mails from Hubspot when I make an export (companies or contact)

 

I already put my address in whitelist.

 

this is the message diplaying when I write my email address:

 

"We have previously been unable to deliver email to this address. If you want to try again, just click the request button below. You can also use a different email."

 

Could you help me please?

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1 Accepted solution

Accepted Solutions
HubSpot Employee

Hi @EmaSartori,

 

Your email address was bounced in our system. I have removed this bounce and you should now be able to receive your export emails.

 

Rami 

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1 Reply
HubSpot Employee

Hi @EmaSartori,

 

Your email address was bounced in our system. I have removed this bounce and you should now be able to receive your export emails.

 

Rami 

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