Problem: unable to receive export emails to my administrator address

[EmaSartori]

hello,

I have a problem to receive mails from Hubspot when I make an export (companies or contact)

I already put my address in whitelist.

this is the message diplaying when I write my email address:

"We have previously been unable to deliver email to this address. If you want to try again, just click the request button below. You can also use a different email."

Could you help me please?

[relabidin · Accepted solution]

Hi @EmaSartori,

Your email address was bounced in our system. I have removed this bounce and you should now be able to receive your export emails.

Rami