I have invited a member of our team as a "view only" user in Hubspot, but somehow he is inadvertently creating new companies and contacts whenever he sends emails. Is there a permissions setting that I have overlooked? I don't want him accidentally adding more contacts and companies to our database that shouldn't be there.
As far as I know, there isn't any setting which would prevent this, unfortunately. Even with the most limited permissions, users can create records or use tools that create records.
As far as I know, there isn't any setting which would prevent this, unfortunately. Even with the most limited permissions, users can create records or use tools that create records.