Account & Settings

WBeasley
Participant

Permissions question

SOLVE

I have invited a member of our team as a "view only" user in Hubspot, but somehow he is inadvertently creating new companies and contacts whenever he sends emails. Is there a permissions setting that I have overlooked? I don't want him accidentally adding more contacts and companies to our database that shouldn't be there.

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Permissions question

SOLVE

Hi @WBeasley,

 

As far as I know, there isn't any setting which would prevent this, unfortunately. Even with the most limited permissions, users can create records or use tools that create records.

 

I've requested strict view-only permissions in the HubSpot Ideas section before: https://community.hubspot.com/t5/HubSpot-Ideas/Strict-view-only-permissions-for-users-restrict-acces...

 

If you could upvote, that makes review by the product team more likely.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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View solution in original post

3 Replies 3
WBeasley
Participant

Permissions question

SOLVE

Never mind! Another admin added a plug in that was causing the issue. 

0 Upvotes
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Permissions question

SOLVE

Hi @WBeasley,

 

You can remove "App marketplace access" from user permissions to prevent this:

 

karstenkoehler_0-1674750677311.png

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Permissions question

SOLVE

Hi @WBeasley,

 

As far as I know, there isn't any setting which would prevent this, unfortunately. Even with the most limited permissions, users can create records or use tools that create records.

 

I've requested strict view-only permissions in the HubSpot Ideas section before: https://community.hubspot.com/t5/HubSpot-Ideas/Strict-view-only-permissions-for-users-restrict-acces...

 

If you could upvote, that makes review by the product team more likely.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.