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J2JDesign
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Partial Numbers in Product Line of Invoices

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Hello! I am super new to Hubspot and am having some issues with the invoices. I am a freelance web designer and I bill a lot of my clients via an hourly rate. I log my hours based upon 15min intervals, so I often don't have a whole number to put in for my hourly rate. I am getting conflicting information with any research I've done saying whether or not Hubspot allows this. All I know is that when I put my 'hourly rate' as a product and submit anything other than a whole number in the quantity section of the product line, it does not work! I am still using the free plan for Hubspot if that is maybe the issue. I plan to upgrade when I get some more of the money I would receive when sending these invoices.

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2 Accepted solutions
CarolinaDeMares
Solution
Top Contributor | Platinum Partner
Top Contributor | Platinum Partner

Partial Numbers in Product Line of Invoices

SOLVE

Hey J2JDesign! Welcome to HubSpot—and great question!

Currently, HubSpot’s free tools (including the invoice feature) do not support decimal quantities in the product line items—so when you try to enter something like 1.25 hours, it won’t accept it, which is likely why it’s not working for you.

Workarounds you can try on the Free Plan:
1. Adjust the Unit Price Instead:

  • Keep the quantity as 1 and modify the price manually to match the actual amount (e.g., if your hourly rate is $100 and you worked 1.25 hours, set the price to $125).

You can then add a description like: "1.25 hours of design work at $100/hour"

2. Create a custom calculated property, see further here: https://community.hubspot.com/t5/Account-Settings/Invoice-product-in-decimal/m-p/928593

3.  Integrate a thirdparty tool for invoicing but that would be too much if you are acting as a natural person and not a company - but some alternatives for this option can be: QuickBooks, Harvest (I think there's no direct integration but Zapier might help) 

 

Hope this helps!

 

Carolina De Mares

CarolinaDeMares_0-1749392536888.png

Goirkekanaaldijk 14
5046 AT Tilburg

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RubenBurdin
Solution
Top Contributor

Partial Numbers in Product Line of Invoices

SOLVE

Hey @J2JDesign !

Welcome to the community!

From what I know, trying to amplify the scope of the previous answer to hep you. here’s the current state of play:

  • Fractional quantities exist… but only for deals, quotes, payment links, and subscriptions. HubSpot shipped 7-decimal precision on the quantity field back in 2022 for those objects community.hubspot.com.

  • Invoices haven’t caught up yet. The invoice editor still validates Quantity as an integer, and product-managers have acknowledged the gap in several Community threads (see “Allow invoice quantity to include decimals” and similar ideas) community.hubspot.com. I’m guessing the engineering team reused an older validation layer for invoices and the update just hasn’t been ported.

Practical work-arounds today

• Set quantity = 1 and tweak the unit price. If you worked 3¼ hours at $80/hr, enter 1 unit with a unit price of $260.00. Unit price supports six decimal places, so the math always balances knowledge.hubspot.com.

• Or sell 15-minute “blocks.” Create a product called “0.25 Hour of Design” priced at a quarter of your hourly rate; then you can keep quantity whole (11 blocks = 2.75 h).

• Need online payment with fractional hours? Use a payment link instead of an invoice; the link editor does accept decimal quantities and still records a payment object inside HubSpot.

Let me know if anything’s still fuzzy.

Did my answer help? Please mark it as a solution to help others find it too.

Ruben Burdin Ruben Burdin
HubSpot Advisor
Founder @ Stacksync
Real-Time Data Sync between any CRM and Database
Stacksync Banner

View solution in original post

2 Replies 2
RubenBurdin
Solution
Top Contributor

Partial Numbers in Product Line of Invoices

SOLVE

Hey @J2JDesign !

Welcome to the community!

From what I know, trying to amplify the scope of the previous answer to hep you. here’s the current state of play:

  • Fractional quantities exist… but only for deals, quotes, payment links, and subscriptions. HubSpot shipped 7-decimal precision on the quantity field back in 2022 for those objects community.hubspot.com.

  • Invoices haven’t caught up yet. The invoice editor still validates Quantity as an integer, and product-managers have acknowledged the gap in several Community threads (see “Allow invoice quantity to include decimals” and similar ideas) community.hubspot.com. I’m guessing the engineering team reused an older validation layer for invoices and the update just hasn’t been ported.

Practical work-arounds today

• Set quantity = 1 and tweak the unit price. If you worked 3¼ hours at $80/hr, enter 1 unit with a unit price of $260.00. Unit price supports six decimal places, so the math always balances knowledge.hubspot.com.

• Or sell 15-minute “blocks.” Create a product called “0.25 Hour of Design” priced at a quarter of your hourly rate; then you can keep quantity whole (11 blocks = 2.75 h).

• Need online payment with fractional hours? Use a payment link instead of an invoice; the link editor does accept decimal quantities and still records a payment object inside HubSpot.

Let me know if anything’s still fuzzy.

Did my answer help? Please mark it as a solution to help others find it too.

Ruben Burdin Ruben Burdin
HubSpot Advisor
Founder @ Stacksync
Real-Time Data Sync between any CRM and Database
Stacksync Banner
CarolinaDeMares
Solution
Top Contributor | Platinum Partner
Top Contributor | Platinum Partner

Partial Numbers in Product Line of Invoices

SOLVE

Hey J2JDesign! Welcome to HubSpot—and great question!

Currently, HubSpot’s free tools (including the invoice feature) do not support decimal quantities in the product line items—so when you try to enter something like 1.25 hours, it won’t accept it, which is likely why it’s not working for you.

Workarounds you can try on the Free Plan:
1. Adjust the Unit Price Instead:

  • Keep the quantity as 1 and modify the price manually to match the actual amount (e.g., if your hourly rate is $100 and you worked 1.25 hours, set the price to $125).

You can then add a description like: "1.25 hours of design work at $100/hour"

2. Create a custom calculated property, see further here: https://community.hubspot.com/t5/Account-Settings/Invoice-product-in-decimal/m-p/928593

3.  Integrate a thirdparty tool for invoicing but that would be too much if you are acting as a natural person and not a company - but some alternatives for this option can be: QuickBooks, Harvest (I think there's no direct integration but Zapier might help) 

 

Hope this helps!

 

Carolina De Mares

CarolinaDeMares_0-1749392536888.png

Goirkekanaaldijk 14
5046 AT Tilburg