Account & Settings

RBeers
Membre

Our administrator and starter seat assignment has been removed

Everything was working until this morning.  Last month we upgraded to the starter with a single seat paid a year in advance.  It looks like our super admin has been removed although he (single seat designee and super admin) can still login and see some things.  We can no longer respond to emails and our email campaign is no longer visible.  It also appears our connection to Shopify has been removed.  He also can't click on users or seats.  

 

Rob 

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1 Réponse
Jnix284
Au panthéon de la communauté

Our administrator and starter seat assignment has been removed

Hi @RBeers I'm really sorry this has happened, the @CommunityTeam should be able to help.


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
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