Only one user roles available

[Thisisbbc]

Hey there,

We would like to give only some permissions to our staff and the only option we have available for the user role in Hubspot Marketing is either "No access" or "Administrator".

Is this normal?

Thank you!

[Phil_Vallender · Accepted solution]

Hi @Thisisbbc

This is normal for HubSpot Basic, which it sounds like you have? 

Only Pro or Enterprise supports more granular marketing users roles. 

You can find out more here: HubSpot User Roles Guide

Hope that helps.

[Thisisbbc]

Hey Phil,

Thank you for the reply.

I did read the guide but missed that little yellow info box at the top.

Appreciate the help!

All best,

B