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PJohns
Contributor

Noting WHO subscribes / unsubscribes contacts in HubSpot

SOLVE

Hi,

 

Just a bit of an audit request here. It would be very helpful for HS to log/note which HS user subscribes or unsubscribes a contact to a email subscription list. At present is just notes in the activity that the status has changed, but not by whom?

 

Surprised it doesn't do this already as it usually notes who updates emails / meetings / notes and everything else.

 

Thanks!

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1 Accepted solution
franksteiner79
Solution
Recognized Expert

Noting WHO subscribes / unsubscribes contacts in HubSpot

SOLVE

Hi @PJohns 

 

You can see this in the subscription history, see screenshot below, which shows the source and which user carried out the action.

 

Screenshot 2024-05-31 at 14.21.19.png

Frank

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Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

InboundPro

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PJohns
Contributor

Noting WHO subscribes / unsubscribes contacts in HubSpot

SOLVE

Hi,

 

And so you can, my mistake!

 

Still learning this application, thanks for this 🙂

 

Appreciated!

0 Upvotes
franksteiner79
Solution
Recognized Expert

Noting WHO subscribes / unsubscribes contacts in HubSpot

SOLVE

Hi @PJohns 

 

You can see this in the subscription history, see screenshot below, which shows the source and which user carried out the action.

 

Screenshot 2024-05-31 at 14.21.19.png

Frank

Found my comment helpful? Great! Please mark it as a solution to help other community users.


Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

InboundPro

Let's Talk About Your Project
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