I am not getting any type of bell notifications on emails that are opened or replied to. We are using Gmail and have installed the extension as well. We have removed and reinstalled the extension, turned off all notifications, then turned back on and still get nothing when an email has been opened or when they reply. Any ideas on how to resolve?
Could you please check if there are any changes under your notifications settings (more information here)? Also, I would recommend clearing your browser cache to ensure you will receive these notifications.